Non Perishable Manager who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Inventory control procedures
Store planning and design
Microsoft Office Proficient
Personnel training and development
Strong communication skills
09/2007 to Current
Non Perishable ManagerGiant Food Inc － Mclean, VAAnswered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Educated customers on product and service offerings. Outstanding inventory management techniques. Collaborated with inventory team to streamline processes. Directed the organization and control of the store's stock of products including verifying chargebacks and adjustments. Maintained all relevant inventory paperwork and entered accurate inventory data in computer system.
08/2006 to 09/2007
Store ManagerRite Aid Pharmacy － Washington, DCOffered exceptional customer service to differentiate and promote the company brand. Consulted with customers on the latest styles and trends. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Shelved stock in warehouse as it was received slotted it for floor distribution and completed markdowns.
05/2000 to 05/2006
First Assistant ManagerSafeway Inc － Washington, DCCommunicated merchandise needs and issues to appropriate supervisors in a timely fashion. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Communicated information to customers about product quality, value and style. Communicated store policy violations to the leadership team in a timely manner. Offered direction and gave constructive feedback to motivate team members. Planned and executed 13 monthly inventories while maintaining all relevant inventory paperwork.
Education and Training
GED: General StudiesAnacostia Senior High － Washington, DC, USA