Night Auditor Resume Example
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NIGHT AUDITOR
Profile
I am a hard working and highly motivated team player with over 15 years' experience in customer service, including both administrative and management positions. I am familiar with many business operations procedures, and proficient with accounting, record-keeping, inventory management and computer utilization. I have excellent communication and customer service skills that allow me to solve problems more efficiently. I am also a 'self-starter' with an uncanny ability to prioritize unrelated tasks into a logical plan-of-attack!
Skills
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Experience
Night Auditor
Hershey , PAHershey Entertainment & Resorts Company/May 2014 to Current
Hershey , PAHershey Entertainment & Resorts Company/May 2014 to Current
- Manager on Duty, responsible for overall security of guests, property and inventory
- Accountable for completed daily and overnight revenue auditing for property.
- Verification of all account entries and balances, and addressing any discrepancies to ensure accuracy of information
- Prepare reports to analyze performance of income generating areas, including any profit/loss areas of concern
- Accurate check-ins, booking of reservations and satisfied departures of guests
- Ensure guest breakfast area complies with high Marriott company standards
- Responsible for addressing
the concerns and/or complaints of overnight guests
Front-End Manager, Merchandiser
Chula Vista , CAWks Restaurant Group/Apr 2012 to Apr 2014
Chula Vista , CAWks Restaurant Group/Apr 2012 to Apr 2014
- Opening and closing of store, tasked as acting manager-on-duty when general manager not present
- Training & supervision of staff, ensuring company procedures are followed
- Daily store revenue audits & reports
- Ordering and receiving retail merchandise
- Monitoring and implementing inventory control procedures
- Conducting
company recalls and processing internal returns
- Setting store inventory following company 'plan-o-grams'
- Inventory pricing and markdowns, organizing additional stock
- Responsible for customer special orders & returns to vendors
- Maintaining excellent customer service standards
Server, Bartending
Troy , MIVera Bradley, Inc./Jul 2009 to Apr 2012
Troy , MIVera Bradley, Inc./Jul 2009 to Apr 2012
- Welcome and seat patrons, ensuring quality of atmosphere, facilities and service.
- Accurate & efficient order processing in a courteous and respectful manner
- Ensuring orders are prepared according to specific accommodation or request
- Cleaning and resetting of tables, polishing all silverware and glassware for display
- Continued comfort & conveniences for guest needs
- Ensure accurate billing procedures, including daily reconciliation of revenues.
Administrative Assistant: Cash Office
City , STATELOWES HOMECENTER/Nov 2007 to May 2009
City , STATELOWES HOMECENTER/Nov 2007 to May 2009
- Responsible for distribution, management and reconciliation of retail revenues
- Ensuring proper paperwork and records are kept in accordance with company standards
- Working with financial institution to keep store cash levels at minimum balances and tallying/processing daily bank deposits
- Investigation of overages and shortages of daily cash intake and balances
- Supervision of store front-end, and all cashier personnel procedures
Assistant Manager
City , STATECLAIRE'S BOUTIQUE/Jun 2004 to Feb 2008
City , STATECLAIRE'S BOUTIQUE/Jun 2004 to Feb 2008
- Responsible for direct retail merchandise sales volume and goals
- Directly supervise retail sales associates with proper training & procedures
- Responsible for inventory management & control
- Collection and tallying of daily revenue, proper documentation and accounting procedures
- Responsible for opening/closing retail store
Third Key Supervisor
City , STATECARTERS CHILDRENSWEAR/May 1999 to Nov 2002
City , STATECARTERS CHILDRENSWEAR/May 1999 to Nov 2002
- Responsible for direct retail merchandise sales volume and goals
- Directly supervise retail sales associates with proper training & procedures
- Responsible for inventory management & control
- Collection and tallying of daily revenue, proper documentation and accounting procedures
- Responsible for opening/closing retail store
General Store Manager
City , STATEHOMEVISION VIDEO/Apr 1996 to May 1999
City , STATEHOMEVISION VIDEO/Apr 1996 to May 1999
- Responsible for personnel recruiting, training and adherence to company procedures
- Maintaining and ordering proper inventory, as well as inventory control measures
- Responsible for overall profit & sales, store budgeting and accurate accounting records
- Opening and closing of business, including nightly reconciliation & bank drops
Education and Training
Bachelor of Science: Business AdministrationSouthern New Hampshire UniversityCity, State, 03106
- Currently Attending
High School Diploma: General StudiesPenn Foster High SchoolCity, State, 18501
- 3.7 overall GPA
Skills
Accounting, administrative duties, auditing, budgeting, business administration, communications, excellent customer service, special events planning, financial analysis, time-frame scheduling, inventory control, organizing, personnel management, adherence to policies & procedures, retail management, inventory pricing, purchasing, RMA process, quality-control, receiving, sales strategies, supervisory & managerial duties
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Resume Overview
School Attended
- Southern New Hampshire University
- Penn Foster High School
Job Titles Held:
- Night Auditor
- Front-End Manager, Merchandiser
- Server, Bartending
- Administrative Assistant: Cash Office
- Assistant Manager
- Third Key Supervisor
- General Store Manager
Degrees
- Bachelor of Science : Business Administration
High School Diploma : General Studies
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