I am an energetic, positive individual who is eager to utilize my capabilities in any given opportunity. I enjoy being a team player, as well as working productively in an independent setting. I enjoy continual self-improvement and education in order to enhance my work force value.
10/2014 to Current
Network EngineerCisco Routing/Switching/Firewalls
Daily experience working with Cisco routers/Firewalls/Layer 2/3 switching equipment located around the world totaling to approximately 500 devices.
Responsible for maintaining up-to-date switching configurations with new IOS images, security, global configuration settings and SNMP for monitoring through network tools.
Lead Engineer standardizing global switching configurations and automated process through Solarwinds.
Configured and deployed new Cisco 5508X firewalls from old Cisco 5505 firewalls.
Designed, configured, and deployed new top of rack and access switches including Cisco 2960x and 3850 switches.
Maintained a 6500 VSS core in main data center as well as Co-location data center.
Lead Engineer that designed and implemented reversion to VTP version 2 at corporate campus due to unstable VTP environment that had previously existed.
Vast experience at configuring and troubleshooting Cisco network devices including switching/routing/firewalls/WLC's/WAP's with a thorough understanding of relevant network protocols such as EIGRP, CAPWAP, TCP/IP, UDP, 802.1x, SNMP, SMTP, DNS, DHCP, LDAP, LAG.
Experience troubleshooting interconnecting hardware media media including fiber optic, copper connections, and GBIC's with Fluke networking tools.
Microsoft Office/Office 365 - Experience as an Office 365 administrator in a corporate environment.
Experience working with Microsoft Azure, ADFS, and Powershell.
Extensive experience troubleshooting Microsoft Office/Office 365 related issues on the network/servers, local PC troubleshooting and installations.
Conducted corporate migration for email from IBM LOTUS Notes to Office 365.
Network Access Control - Lead engineer on Network Access Control with Forescout Counteract Appliances.
Researched and configured test environment for proof of concept for Forescout NAC solutions.
Led the implementation process for an enterprise wide scope of NAC deployment.
Designed LAN standards for infrastructure configuration to facilitate functionality between LAN and NAC appliances.
Designed NAC policies to secure the network and classify/clarify internal network objects from potential network threats.
Received formal classroom NAC training and worked weekly with Professional Services Engineer to review NAC configuration/policies during enterprise wide deployment.
Active Directory - Enterprise/Domain Administrator in in active directory in multiple domains in a corporate environment.
Experience with building, upgrading, and maintaining domain controllers in multiple continents.
Created Active Directory groups, users, group policies, and many other AD objects used by LDAP queries from other company assets.
Migrated several thousand users, computers, email accounts, groups, email groups, and servers between domains using Active Directory Migration Tools.
Responsible for testing and implementing new active directory changes to domains and working with other IT groups that need LDAP/Active Directory needs for applications.
Conducted AD RAP with Microsoft and configured recommended changes from Microsoft for Active Directory to meet Microsoft recommended standards Network Software Tools - Extensive experience working in Solarwinds Orion monitoring suite.
Migrated IP documentation from old software to Solarwinds IPAM.
Participated in Solarwinds testing groups and have automated manual processes through solarwinds scripts.
Automated standard switch configurations using regular expressions through solarwinds scripting platform.
Experience working with netflow to troubleshoot sources of network congestion or possible issues from Solarwinds and Liveaction.
Vast experience working in Splunk and creating alerts to parse through relevant events sent by syslogs from network nodes to automate finding potential network problems and changes.
Experience doing packet analysis with Omnipeek packet capture/analysis tool.
Administrative Networking Skills - Managed on site contractors for cabling for fiber optic/copper deployments at corporate office and in distribution environments.
Designed/documented network infrastructure for MDF's and IDF's in Microsoft Visio.
Maintained DNS servers, DHCP servers, and Active Directory Domain Controllers.
Experience working with Virtual Servers through VMWare Vsphere client as well as Hyper-V.
Responsible for 24/7 support and maintenance for any related network issues worldwide including on-call duties for support Desktop Support - Extensive experience troubleshooting vast range of hardware and software issues in a corporate environment for all company and non-company applications and software.
Experience working with contractors from other companies and distributing company assets to work on contractor equipment.
Call Center Support - Considerable experience troubleshooting, documenting, and resolving complex issues in a corporate call center support environment.
Partnered with tier II and tier III support groups to provide swift problem diagnosis and resolutions.
This group was responsible for handling the management of Severity 1 problems, ensuring that issues were properly identified and communicated to management, and working with end users and support groups to bring quick resolution.
Provided on-call support after hours and on weekends.
Ticketing Application Experience/Support - Responsible for supporting ticketing software updates and programming for HP Service Manager.
Involved with Discovery, Proof of Concept, and Implementation of new Ticketing system Remedyforce on the Salesforce platform Communication- Implemented Agile project management concept to work with network tasks/projects to show management what projects are to do, in progress, on hold, in review and complete.
Task oriented and can self manage but also communicate progress on projects to management and relay relevant information and developments.
Very comfortable speaking and giving presentations in front of small and large groups of people.
Well-developed communication skills, both oral and written Critical Analysis Skills - Secure in my abilities to analyze situations and forecast outcomes; able to make timely decisions, while considering all information.