Knowledgeable and dedicated customer service professional (healthcare focused) with over 12years experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Trained in project and time management with knowledge of interpersonal communication and proven multitasking abilities. Committed to maintaining professional relationships with patients/clients to increase satisfaction.
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