When it comes to animals, I have a strong understanding of different pet breeds and temperaments. Special skills include handling rodents and aquatic needs. As a previous dog walker with the company Wag, I am known for delivering high level of service to animals and owners. I am a committed and hardworking cashier with three years of experience processing transactions and assisting customers. I am dedicated to resolving issues, answering customer questions and ringing up customers. I am a creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues. I am also devoted to keeping animal environments safe, secure and clean. Skillfully coordinate food and housekeeping schedules to maintain optimal animal health.
Skills
Communication skills
Bill computation
Bagging and packaging
Payment collection
Retail transactions processing
Cash register operation
Client service
Multi-tasking strength
Excellent people skills
Professional demeanor
Product and service sales
Social perceptiveness
Exceptional customer service
Flexible schedule
Relationship building
Problem-solving skills
Positive pet interaction
Pet feeding and care
Animal nutritional expertise
Compassionate
Experience with rabbits, guinea pigs, hamsters, dogs, cats, saltwater/freshwater tanks, and birds
Work History
09/2018 to 08/2019
Nanny2 Fellas & A Big Vehicle – Broken Arrow, OK,
Offered positive and nurturing environments to support child social and emotional growth
Encouraged children to be understanding of and patient with others
Organized extracurricular schedules for sports and classes and provided safe transportation to different events
Coordinated different types of activities to enhance physical and intellectual development
Established and maintained safe play environment for children
Organized activities that enhanced children's physical, emotional and social well-being
Assisted with light housekeeping duties as well as running errands
Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills
Developed games and activities using arts and crafts to support learning and verbal skills
Played games and read books to young children, limiting TV and mobile device time
12/2018 to 04/2019
Retail AssociateSam's Club – Oak Lawn, IL,
Kept on top of changes to store products and promotions to maintain strong sales
Used consultative sales approach to understand customer needs and recommend relevant offerings
Organized store merchandise racks and displays to promote and maintain visually appealing environments
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
Protected purchase items with proper bagging and wrapping to prevent damage
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
Provided professional telephone customer service pertaining to orders, promotions, store operations and products
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
Educated customers on promotions to enhance sales
Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention
Approached browsing customers to initiate conversations to determine buying preferences
Inspected merchandise for quality and arranged proper display location on floor
Balanced and organized cash register by handling cash, counting change and storing coupons
Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention
Stocked merchandise each shift, clearly labeling items, arranging according to size or color, and preparing attractive displays
02/2017 to 11/2018
HostessHei Hotels & Resorts – New York, NY,
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Took information about guests' party size, led to seating, offered menus
Checked and restocked server areas and organized and got change for front counter
Monitored seating area and checked restrooms every 15 min to keep spotless
Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
Used cash registers and credit card machines to cash out customers
Trained to accurately and efficiently verify restaurant receipts and complete end-of-day paperwork
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
Monitored guests for intoxication and immediately reported concerns to management
Planned and executed large guest parties by organizing menus, spaces and special requests
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
Assisted managers with quickly resolving service- and food-related issues
01/2015 to 02/2016
Restaurant HostessOmni Hotels – Charlottesville, VA,
Documented reservations and communicated changes to guests
Planned and executed large guest parties by organizing menus, spaces and special requests
Cultivated positive guest relations by managing information and orchestrating speedy seatings
Supported servers, food runners and bussers with keeping dining area ready for every guest
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
Assisted managers with quickly resolving service- and food-related issues
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Education
Expected in
: Undeclared Major University of Colorado At Colorado Springs - Colorado Springs, CO GPA:
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