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Nanny Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Personable and dedicated Customer Service Representative with extensive experience. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills
  • First aid and CPR certified
  • Child development expert
  • Light housekeeping
  • Cash handling accuracy
  • Inventory control procedures
  • Customer service
Experience
Nanny, 11/2018 to Current
Bright Horizons Family SolutonsDowners Grove, IL,
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Assisted children with homework and implemented school material in practical, everyday activity.
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Physically and verbally interacted with children throughout each day to promote mental and emotional development.
  • Accompanied family vacations to provide nonstop childcare services.
  • Calculated amount owed for services and collected payment from parents.
  • Promoted good behaviors by using positive reinforcement methods.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Maintained accurate daily records of children's individual activities, behaviors, meals and naps.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Cleaned and tidied house, including doing laundry, sweeping and mopping floors and dusting.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
Waitress, 01/2017 to 09/2018
Aramark Corp.Langdale, AL,
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Retail Associate, 11/2015 to 10/2016
Swanson Health ProductsSparks, NV,
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Maintained friendly, outgoing and customer-focused demeanor while on sales floor.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
Sales Agent, 03/2015 to 09/2015
IqorCharlotte, NC,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Supported training and development of new staff on company policy, procedures and sales tactics.
  • Increased customer service feedback scores 30%by delivering outstanding service to 75 customers daily.
  • Continuously met sales goals via strategic prospecting.
  • Assisted in training of new hires on organizational procedures, policies and sales techniques.
  • Recruited, hired and trained 5 associates, developed team into productive members with excellent product knowledge
Education and Training
High School Diploma: , Expected in
Connetquot High School - Bohemia, NY
GPA:

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93Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Connetquot High School
Job Titles Held:
  • Nanny
  • Waitress
  • Retail Associate
  • Sales Agent
Degrees
  • High School Diploma