Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Materials handling and transport
Freight labeling
Invoice verification
Wrapping and boxing
Walk-throughs
Scheduling proficiency
Experience
06/2022 to CurrentMoverServicemaster Of Seattle | Snohomish, WA,
Loaded completed orders on pallets according to delivery numbers.
Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
Moved over [Number] customer boxes weighing up to [Number] lbs to and from trucks.
Protected items by wrapping in cling film, padded moving blankets and tape.
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Protected company inventory by maintaining and organizing storage areas.
Secured items in truck by strapping over protective padding.
Braced, padded and supported items in packages to prevent shifting and damages.
Protected furniture by disassembling easily damaged parts, detaching headboards from bed frames and securing loose or unstable components.
Planned safe and practical routes based on traffic patterns, weather conditions and company policies.
Provided knowledgeable, speedy service and responded promptly to over [Number] daily customer requests.
Inspected packages per shift to determine product or package damage.
Drove truck safely to deliver items in original condition to destination.
Planned and followed most direct route to save time and mileage on company trucks.
Transported materials and pallets between areas.
Transported furniture and up to [Number] boxes using hand truck.
Received payments with up to $[Amount] for services and kept detailed documentation.
Managed up to [Number] personnel spread across [Number] teams.
Communicated information to customers regarding shipping times, insurance options and delivery costs.
04/2019 to 08/2020AaronsSecuritas Security Services Usa, Inc. | Springfield, MA,
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Improved operations by working with team members and customers to find workable solutions.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Kept team on track by assigning and supervising activities and giving constructive feedback.
Handled delegated tasks.
08/1997 to 09/2019Us ArmyUs Army | City, STATE,
Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
Led operational planning teams to address field and base concerns with minimal delays.
Tested, repaired and updated equipment systems and components to meet current and expected demands.
03/2018 to 03/2019Rent a CenterAccount Management | City, STATE,
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Managed customer expectations by clarifying needs, identifying options and recommending products and services.
Managed high-volume of inbound and outbound customer calls.
Reviewed files, records and other obtained documents to respond to customer requests.
03/2002 to 08/2004SupervisorBlue Beacon | City, STATE,
Resolved customer complaints and adjusted policies to meet changing needs.
Established and enforced clear goals to keep employees working collaboratively.
Provided ongoing training to address staff needs.
Complied with company policies, objectives and communication goals.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Coached staff members to develop long-term career goals.
Monitored employee productivity to provide constructive feedback and coaching.
Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
Coordinated employee schedules according to shift changes and availability.
Responded to customer questions regarding products, prices and availability.
Planned and managed resources to consistently meet production, quality and cost goals.
Reviewed completed work to verify consistency, quality and conformance.
Supervised overnight team functions and services for youth and adult shelter, managed resident intake, assigned work, maintained security and delivered resident support and discipline.
Maintained safe work and collaboration spaces for night employees.
Managed communication within organization and to outside clients and partners and thoroughly documented and reported overnight activities to management.
Education and Training
Expected in 04/1997High School Diploma | Yukon High School, Yukon, OKGPA:
Expected in | Computer ScienceVatterott College - Joplin, Joplin, MOGPA:
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