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Mortgage Banker Resume Example

Resume Score: 80%

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MORTGAGE BANKER
Summary

Enthusiastic and energetic sales professional with 5 years experience in B2B sales, medical sales industry, real estate and mortgage sales. Highly-effective organizational skills and the ability to build strong relationships with prospects, physicians and C-Suite level executives in diverse industries. Ability to drive results in a difficult market, while having providing superior quality customer satisfaction by listening to client needs, solving problems through a consultative approach. A self-starter that excels in multitasking in a fast-paced, collaborative, competitive environment.

Experience
Mortgage BankerBank Midwest, A Division Of NBH Bank - Lee's Summit, MO01/2020 - Current
  • $4 Million in sales for 2020, in first 9 months as an independent Mortgage Banker
  • Develops and maintains relationships with new and existing customers by resolving COVID-19 hurdles that limited face-to-face interactions, while driving results in a hostile market
  • Supports the promotional efforts behind our mortgage loan products
  • Maintains a current and competent level of knowledge on mortgage loan products and mortgage guidelines to be a reliable source of information to customers and clients
  • Applies a range of traditional and non-traditional problem-solving techniques to think through and solve issues creatively to maintain customer satisfaction while improving performance and company effectiveness
  • Develops and adheres to actionable business plan to reach goal attainment
  • Complies with banking regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments
  • Ability to build rapport and relationships by interacting effectively with employees, clients and external contacts at all levels, demonstrating the awareness of their needs and responding with the appropriate action
Mortgage Banker AssistantBank Midwest, A Division Of NBH Bank - Lee's Summit, MO01/2018 - 01/2020
  • Assisted Mortgage Banker by implemented systems to streamline mortgage processes that resulted in increased sales growth from $8.2M in 2017 to $20.8M in 2018. 2019 Sales at $31M
  • Created and maintained strategies to develop and expand sales of services to existing customer which resulted in 150% increase in annual revenue
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Created and presented professional education activities aimed at local Realtors and prospective buyers
  • Provide timely updates to Regional Manager on ongoing business activities, deadlines and closings
  • Maintained referral pipeline by reaching out regularly to real estate agents, referral partners and past clients
  • Liaised with clients to guide through loan closing process and skillfully handle any concerns
Licensed Real Estate AgentKeller Williams Market Pro Realty - Fayetteville , Arkansas11/2016 - 01/2019
  • Sold properties worth over $1.2M in first year of real estate
  • Sold $600k in properties as Referral Real Estate Agent in 2018
  • Increased home sales through persuasion, negotiation and ability to close
  • Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors
  • Create business and marketing plan for opportunity development, competitive strategies to grow real estate business and set myself apart from other local realtors
DME and Pharmaceutical Sales RepresentativeProcare Medical and Pharmacy, Inc. - Steele, Missouri09/2002 - 12/2014
  • Managed $1.2M portfolio of durable medical equipment for respiratory, orthopedic, diabetic, respiratory capital equipment and disposable supplies for start-up Independent Diagnostic Testing Facilities (IDTF) as a Sales Representative in rural SE Missouri and NE Arkansas area primary care and specialty clinics
  • 100% Attainment; durable medical equipment 100% patient increase of respiratory patients with additional therapies added beyond oxygen and durable medical equipment

Key Call Points: Rural Primary Care And Specialty Clinics

  • Implemented pre-call and post-call plan to address and capture business in Southeast Missouri, Northeast Arkansas and Northwest Arkansas markets
  • Educated hospitals and physicians on Independent Diagnostic Testing Facility (IDTF), sleep laboratories and in-house compounding pharmacy for diagnosed COPD, sleep apnea and congestive heart failure patients
  • Developed relationships with office managers and staff to gain access to physicians and C-Suite decision makers in clinic and hospitals
  • Maintained up-to-date information on managed care trends
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
Education
Bachelor Of Science: EducationUniversity Of Arkansas, Fayetteville - Fayetteville, AR12/2014
  • Chancellor List
  • Arkansas Razorback Cheerleader
  • Arkansas Athletic Outreach
Highlights
  • 5+ years of successful sales experience
  • Computer skills: MS Excel, Word, Outlook and Power Point
  • Ability to work within team and as individual contributor in fast-paced, changing environment
  • Strong verbal and written communications with ability to effectively communicate at multiple levels in organization
  • Well-organized, capable of juggling multiple projects and accustomed to tight deadlines
  • Strong product knowledge
  • Multitasks, prioritizes and meets deadlines in timely manner
  • Excellent interpersonal, verbal, written and presentation skills
  • Highly effective organizational skills to implement a variety of programs, such as speaker programs and other activities
Certifications

Certified Mortgage Lender - Missouri Housing Development Commission

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Bank Midwest, A Division Of NBH Bank
  • Keller Williams Market Pro Realty
  • Procare Medical and Pharmacy, Inc.

School Attended

  • University Of Arkansas, Fayetteville

Job Titles Held:

  • Mortgage Banker
  • Mortgage Banker Assistant
  • Licensed Real Estate Agent
  • DME and Pharmaceutical Sales Representative

Degrees

  • Bachelor Of Science : Education

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