Skilled at investigating and resolving failures, reviewing materials choices and vetting suppliers. Achievements include shrinking approval windows and simplifying procedures to keep production on schedule. Accuracy-driven and hardworking with methodical and diligent approach.
Skills
Speaking
Data Entry Software
Address Problems Critically
Use a Computer
Follow Company Standards
Improve Business Processes
Report writing
Material reviewing
Metallurgical laboratory skills
Paperwork processing
Quality Control
Process Engineering
Technical Support
Data Collection
Operational Improvement
Quality Assurance
Administrative support
Customer retention
Project Management
MS Office
Customer Service
Strategic Planning
Inventory Management
Education
Lynwood High SchoolLynwood, CAExpected in 06/2008 ā āHigh School Diploma: - GPA:
Work History
Precision Castparts Corporation - Metallurgist San Leandro, CA, 02/2018 - Current
Investigated requests for deviations from established materials or suppliers and made appropriate approval or denial judgments.
Gathered documentation such as photographs and evidentiary reviews and generated detailed reports outlining findings.
Reviewed supplier proposals and materials and provided ongoing monitoring to maintain consistent supplies.
Documented physical and chemical properties of materials before, during and after completing standardized tests.
Worked with engineering & development to resolve tool and die problems, improve operations and provide exceptional customer service.
Blended metals with lubricants such as lithium serate, acrawax and other raw materials to improve production and help in the process of tooling.
Helped in the set up of Dorst machines.
Checked and maintained tolerances on parts that we produced in house for customers such as Fender Guitars, john deer, husco and many others.
Maintained inventory on powdered metals such as stainless steel, iron, sulfer, bronze, copper and brass.
Calibrated machines to maintain required productivity levels and adherence to quality standards.
Operated forklifts, hoists and other material handling equipment for 2 years without accident.
Troubleshot issues with and repaired press machines, robotic packing machines and casting furnaces.
Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
Performed preventive maintenance to maintain optimal productivity and increase equipment lifetime.
Used CNC and manual equipment to perform rough and finishing machining.
Obtained blueprints and ordered support materials from suppliers and engineers.
Worked directly from blueprints, patterns, sketches and specifications.
Operated heavy duty lathes, boring machines and mills, planers, shapers and grinders.
Removed burrs on all machined parts.
Monitored machine operation and diagnosed malfunctions.
Laid out and installed electrical connections and controls as part of heating and air conditioning systems.
Completed circuits by connecting systems to sources of refrigerant, fuel or water, testing all connections for integrity.
Located and marked pipe positions, hole passages and duct connections in walls and floors.
Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
Optimized performance by balancing systems and calibrating controls.
Increased longevity of HVAC systems 99% by performing maintenance and preventive maintenance.
Installed components such as capacitors and hard start kits to improve HVAC system performance.
Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Assembled auxiliary components to heating or cooling equipment, including air ducts, pipes, discharge valves and flues.
Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
Operated portable metal-working tools or welding equipment to fabricate, assemble and install ductwork and chassis parts.
Tested automatic, programmable and wireless thermostats in residential or commercial buildings to decrease energy usage 100%.
Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
Maintained environmental conditions by rebuilding and replacing faulty components.
Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
Connected heating or air conditioning equipment to water, fuel or refrigerant sources to form complete circuits.
Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
Installed components to HVAC systems, such as expansions, discharge valves, air ducts, dampers and stokers.
Kept accurate records of work activities, time, materials, and faults on work orders.
Used electrical testing equipment to assess electrical circuits and components for continuity.
Worked in strict compliance with applicable OSHA regulations and safety requirements.
AutoZone - Commercial Sales Manager City, STATE, 04/2010 - 02/2016
Motivated team to meet and exceed sales goals.
Set production goals to exceed budget expectations.
Mentored junior sales staff to maximize revenues and employee satisfaction, boosting profit levels.
Traveled to different companies to negotiate large sales and contracts.
Analyzed sales data and developing strategies and action plans.
Provided local market insight and identified trends.
Planned, coordinated and implemented commercial sales functions and processes.
Developed strategic initiatives based upon company objectives aimed at accelerating growth.
Implemented strong training program enabling employees to improve and build upon both professional and personal growth.
Increased company profit by 56% through upselling packages to corporate groups.
Provided extensive leadership by effectively communicating strategic goals and plans.
Conducted research to develop detailed business plans for commercial opportunities and expansion.
Targeted prospects in other territories through careful research of competitor products, services and trends.
Increased retail volume by 86% in first year.
Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
Organized promotional events and interacted with community to increase sales volume.
Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
Maintained up-to-date knowledge of competitor products and pricing in market served.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Led targeted training programs to educate staff on product benefits and service capabilities.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Collaborated with advertising group to ensure uniformity between advertising messages and retail incentives.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
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