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Merchandiser Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Merchandiser, 02/2018 to Current
Breakthru Beverage Group Linthicum, MD,
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Displayed appropriate signage for products and sales promotions.
  • Printed labels and tags for for-sale merchandise.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Discussed merchandise needs with shift supervisors.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Communicated and coordinated planogram execution with store management.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Organized and located inventory, updating store spreadsheets to reflect statistical data.
  • Maximized potential for sales cycle success through effective promotion and product-display placement.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Established and maintained proper high traffic displays, resulting in [Number]% in increased sales.
  • Managed vendor chargebacks and follow up to maintain balanced inventory.
  • Selected merchandise based on quality and cost-efficiency models.
  • Identified labels, trends and opportunities by sampling competitor shopping experiences.
  • Maintained current data on sales and fashion trends to plan future purchases.
LTL Stocker, 06/2017 to 06/2018
Eastern Mountain Sports South Portland, ME,
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Lifted materials of varied weights on regular basis.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Palletized merchandise for easy movement to sales floor locations.
  • Used equipment such as hand trucks, pallet jacks and forklifts safely and efficiently.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
  • Monitored available products and suggested items to reorder.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Maintained current forklift training and certification as required by company policies.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Transported material to correct locations and documented inventory changes.
  • Inspected lifts before use to prevent damage to goods.
  • Immediately reported any safety and quality issues to management.
  • Consistently met deadlines for loading trailers to meet departure deadlines.
  • Tied and secured loads to prevent shifting or damage to items.
  • Examined empty pallets for damage and moved pallets to proper storage areas.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Divided and sorted product shipments received using account information and shipping labels.
  • Estimated weights, heights and centers of balance to make precise placements.
  • Relocated goods from dock area to appropriate storage locations.
  • Secured loads on pallets to minimize damage and worker injuries.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Accepted, processed and filled orders quickly and accurately.
  • Pulled merchandise to fulfill orders to specification.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Organized and stored items in warehouse using pallet jacks and hand trucks.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Selected products and items from shelves and pallets for customer orders.
  • Moved goods between warehouse locations according to shipment and storage needs.
  • Loaded items in optimal manner to maximize work efficiency.
  • Transported offloaded inventory to proper storage area in warehouse.
  • Arranged items on pallets according to size and weight.
  • Collaborated with peers to complete tasks in timely manner.
Footwear Department Manager, 09/2009 to 05/2017
Mks Instruments Inc Methuen, MA,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
  • Cross-trained in every store role to maximize operational knowledge.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
  • Identified business issues, creating customized solutions for individual problems.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Displayed appropriate signage for products and sales promotions.
  • Printed labels and tags for for-sale merchandise.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Coordinated extensive planning required for complex contracts, including development of project milestones and budget.
  • Efficiently handled any payroll discrepancies with employees.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Onboarded new employees in time reporting and payroll systems.
  • Managed payroll for temporary, hourly, and salaried employees.
  • Established employee payroll files and updated existing files with new information.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Identified, researched and resolved issues with hours worked.
  • Received, filed and processed paperwork and documents for on-boarding employees.
  • Corrected payroll transactions by voiding checks and issuing stop payment orders.
  • Managed weekly payroll duties and submitted data to payroll contractor.
Receiver, 06/2006 to 02/2016
Kmart City, STATE,
  • Maintained work areas in organized, safe and clean manner.
  • Operated forklift, pallet jack and hand truck to move materials within warehouse and to and from shipping vehicle.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Unloaded and received incoming shipments, inspected packages for damage and routed packages to next destination according to documentation.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
  • Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Documented damaged, inaccurate or missing products and reported to management.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Organized storage areas to maximize movement and minimize labor.
  • Placed products and rotated stock per established standards.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Opened and inspected packages received and routed to merchandise stocking or requisitioning department.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Coordinated multiple receiving and warehousing operations simultaneously without sacrificing quality and supported outgoing shipping in response to observed needs.
  • Tracked and documented incoming deliveries and current stock via computerized warehouse management systems.
  • Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation and tracking movements.
  • Performed basic maintenance on warehouse machines and arranged for repair or replacement when needed.
  • Monitored merchandise received and shipped from facility in computer system.
  • Contacted internal and external vendors and customers to obtain information for inbound or outbound shipments.
  • Operated forklifts, hand trucks or other equipment to load, unload, transport and store goods.
  • Contacted transport companies and suppliers to expedite, trace or return shipments.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Maintained inventory of shipping materials and supplies.
  • Logged inbound and outbound discrepancies, such as wrong product, incorrect quantities and damages.
  • Produced daily reports on shipments, team performance and financial numbers.
  • Researched lost or missing shipments and initiated tracing process to locate shipments and meet customer needs.
  • Reviewed and monitored vendor shipping services and processes to avoid surprises in how and when warehouse received deliveries.
Education and Training
High School Diploma: , Expected in 05/2000
to
Liberty High School - Liberty , SC
GPA:

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Resume Strength

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  • Measurable Results
  • Personalization
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Liberty High School
Job Titles Held:
  • Merchandiser
  • LTL Stocker
  • Footwear Department Manager
  • Receiver
Degrees
  • High School Diploma

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