Experienced Retail Merchandiser versed in using product placement, end caps and points of purchase displays to manufacturer's best advantage. Astute professional with goal-oriented nature promotes optimized retail workflow for bolstered customer experience. Exceptional negotiator for prime positioning locations.
Organized Manager's Assistant accomplished in handling wide-ranging clerical needs in busy environments. Offers excellent communication skills, and team building that meets all of the management/company's needs. Helps keep office running smoothly with strengths in multitasking and independent problem-solving.
Skills
Marketing Techniques
Cost Analysis
Sales Techniques
Display resetting
Supplier audits
Active listener
In-store support
Product expertise
Seasonal promotions
Overstock strategy
Interior retail displays
Brand image alignment
Merchandising plan development
Staff development
Issue and conflict resolution
Workforce Management
Team building
Relationship building
Work ethic
Leadership
Troubleshooting
Experience
Merchandiser, 10/2017 to Current Great Lakes Coca-Cola Bottling – Portage, IN,
Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Assisted in gathering and moving materials and equipment for assigned displays.
Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
Assistant Manager, Host, 08/2012 to 02/2019 Bourbon Cowboy/Swamp On Bourbon – City, STATE,
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Secured personnel and premises by inspecting buildings and patrolling property.
Protected entrances by scanning individuals and bags via manual checks or/and metal detector.
Addressed problems quickly and reported clear information while working under minimal supervision.
Guarded restricted areas to prevent unauthorized entry.
Trained new security officers on safety protocols and company standards.
Supervised property entrances and exits and monitored employee safety.
Managed new hire trainings and onboarding to educated employees on company policies and procedures.
Communicated updates and requirements between internal team members and clients to keep parties informed of project progress.
Handled responsibilities successfully upon manager's absence.
Leveraged communication and problem-solving abilities to alleviate ongoing issues and promote conflict resolution.
Compiled and produced presentations and reports as directed by leadership team.
Stayed abreast of relevant rules and regulations to keep organization compliant.
Resolved customer issues efficiently to build loyalty.
Resolved client issues by delivering excellent customer service and maintaining positive attitude.
Assisted with administrative tasks to better understand industry processes.
Aided compilation of employee performance reviews to identify areas for training, provide feedback and set goals for improvement.
Shadowed managers to gain understanding of organizational expectations and management techniques.
Assisted with projects and responsibilities to foster relationships with internal departments.
Collaborated with management on marketing strategies to increase sales and gross profit.
Scheduled team members in busy office settings to facilitate appropriate coverage.
Examined merchandise to correctly display products.
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Collaborated with club manager to develop strategies for achieving sales and profit goals.
Security, Owner's Assistant , 06/2008 to 08/2012 Jazz Emporium/CoCo Club – City, STATE,
Guarded restricted areas to prevent unauthorized entry.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Secured personnel and premises by inspecting buildings and patrolling property.
Documented security-related situations and submitted in-depth reports to owner.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Monitored premises and recorded activity in daily officer reports.
Verified photo IDs or/and tickets to allow guests entry.
Addressed problems quickly and reported clear information while working under minimal supervision.
Observed patrons and customers to quickly address security situations.
Checked stock to determine inventory levels and maintain office supply products.
Head of Men's Department, 07/2007 to 07/2008 TJ Max – City, STATE,
Selected, recommended and helped customers locate merchandise based on needs and desires.
Organized store by returning merchandise to proper areas and restocked displays.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
Escorted customers to products and pointed out complementary items to boost store sales.
Stayed up to date on store promotions, payment policies and security practices.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Mixed and matched paints according to customer specifications.
Education and Training
GED: , Expected in 04/2007 Mcdonogh 35 Senior High School - , GPA:
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