Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Resourceful Merchandiser works effectively and productively within negotiated time frames. Adept at remaining focused on projects from beginning to completion, while paying close attention to detail. Committed to staying current on market trends and consumer interests. Collaborates with manufacturers to create best product plans and boost sales revenue.
Experienced Retail Merchandiser versed in using product placement, end caps and points of purchase displays to manufacturer's best advantage. Astute professional with goal-oriented nature promotes optimized retail workflow for bolstered customer experience. Exceptional negotiator for prime positioning locations.
Skills
Data Entry, Great customer service, 1st phone’s knowledgeable.
POS
POS systems knowledge
Friendly and outgoing
Active listener
Display resetting
Visual displays
Product expertise
Merchandising plan development
Overstock strategy
Seasonal promotions
Interior retail displays
Retail sales campaigns
Marketing knowledge
In-store event display management
Floor set design
In-store support
Experience
03/2015 to Current
MerchandiserThe Scoular Company – Venango, NE,
Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
Communicated and coordinated planogram execution with store management.
Monitored stock to maintain sufficient quantity of featured product.
Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across [Number] locations.
Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Built effective partner store relationships to improve customer satisfaction.
Assisted in gathering and moving materials and equipment for assigned displays.
Organized and located inventory, updating store spreadsheets to reflect statistical data.
Organized engaging front-facing displays to capture customer interest and drive revenue growth.
09/2007 to 09/2015
Jewelry Sales AssociateHudson's Bay Company – La Vergne, TN,
Processed payments and maintained accurate drawers to meet financial targets.
Maintained current store, product and promotional knowledge to drive consistent sales.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Restocked merchandise from inventory during downtime when items upfront became low.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Enthusiastically worked with the entire sales staff to ensure every customer received the best service, cutting wait times at the register by [Number] minutes.
Followed store opening and closing procedures as per company guidelines.
Attended monthly company trainings on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.
Asked open-ended questions to ascertain what type of item customer desired, price range limits and recipient of item.
Provided information to customers on upcoming promotions, including [Event].
Upsold warranties and purchase add-ons, enabling the store to reach its sales revenues for [Number] consecutive quarters.
Reduced store theft [Number]% by observing customers, identifying security risks and [Action].
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Cleaned jewelry cases daily with glass cleaner and dusters to keep all displays pristine.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Provided excellent service to all customers through active engagement, direct eye contact and listening skills.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
02/2008 to 03/2015
Maceys Provo – City, STATE,
Assisted with purchases, locating items and signing up for rewards programs.
Scanned customer purchases, supporting transactions to streamline sales process.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Helped customers find specific products, answered questions and offered product advice.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Properly verified customer identification for alcohol or tobacco purchases.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Welcomed customers, offering assistance to help find necessary store items.
Resolved issues with cash registers, card scanners and printers.
Assisted customers with account updates, new service additions and promotional offers.
Trained new team members in cash register operation, stock procedures and customer service.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Received payments for [Product or Service] and issued receipts.
Operated cash register, collected payments and provided accurate change.
Education and Training
Expected in 05/2004
Medical Assistant : Medical Assisting Stephens Henager College - Provo, UT GPA:
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