Provide Friendly and caring services for residents and their families Experience in helping diverse groups of individuals, especially those dealing with mental afflictions, such as Dementia, Alzheimer's, Depression, Bipolar Disorder, etc. Conducting Admission Assessments and Social Histories Conducting quarterly Mood Assessments and behavioral analysis Advanced in MS Office 2010 and Outlook Office 365 Strong background in quality assurance, claims analysis and management principles and practices. Highly analytical social worker professional combining more than 2 years of work in long term care with proficiency in financial management, leadership and positive clinical outcomes. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities. Excellent communicator with 2 years experience as a Customer Service Representative. Motivated patient service specialist with 2 years experience in a fast-paced, team-based environment. Demonstrated versatility by working in varying stations throughout the production floor Observed strict regulations for working within sterile assembly environment. Documented production metrics, fabrication abnormalities and proper equipment calibration Provided training to new employees on manufacturing processes and machinery. Maintained safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols. Contributed to team effort by accomplishing related results as needed.
September 2015 to CurrentAlvis － Columbus, OH
Collaborate with other professionals to evaluate patients' medical to assess client needs.
Advocate for clients to resolve crises.
January 2015 to April 2015National Church Residences － Columbus, OH
Refer patient, client, and family to community resources to assist in recovery from mental illness to provide access to services such as financial assistance, legal aid, housing, job placement or education.
Counsel clients and patients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life.
Plan discharge from care facility to home or other care facility.
Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan.
Identify environmental impediments to patient progress through interviews and review of patient records.
Organize support groups and counsel family members to assist them in understanding, dealing with, and supporting the patient.
Routinely collaborate with the director of developmental disability services.
Experienced with Memory Care Unit and senior citizens needs Involved in intake, progress notes, staff meetings and data collection Accessed Patient Electronic Records on daily basis.
Implemented and conducted programs as assigned by the Activities Director, encouraged residents to attend.
Included setup prior to and clean-up after completion of activities.
Leaded and assisted residents groups on community outings.
Completed documentation such as Assessments and Daily Attendance Sheets.
Maintained the accuracy and security of confidential patient health records.
Worked with the team effectively to meet the physical, emotional and social needs of the elderly patients.
Merchandise Processor August 2013 to CurrentGap Inc － Groveport, OH
Prioritize order security, accuracy and on-time pickup and delivery.
Translate business needs and priorities into actionable logistics strategies Receive all imported goods and checked product condition and count.
Maintain workstation in an organized and safe manner Support teams in different departments by helping to meet the company's business standard.
Gather and monitor all shipping data.
Production Associate October 2004 to July 2012Abercrombie & Fitch － New Albany, OH
Maintained unit operations by following policies and procedures; reporting needed changes.
Associate of Applied Science : Social Work and Human Services, December
2015Columbus State Community College － Columbus, OHSocial Work and Human Services
Certified CDCA (Chemical Dependency Counselor Assistant Preliminary) : Computer System and Information Technology Healthcare Administration Health and Human ServicesComputer System and Information Technology Healthcare Administration Health and Human Services
Coursework in Advanced Helping Skills Coursework in Social Welfare and Policy Coursework in Treatment Approaches
Coursework in Intervention Strategies : June
1997Hamilton Township High School
Counselor, client, clients, Customer Services, Data Analysis, data collection, delivery, Plan discharge, Documentation, financial, Leadership, legal, logistics, notes, Director, meetings, Memory, mental illness, Mentoring, access, evaluate patients, policies, Problem Solver, progress, reporting, Research, shipping, Verbal Communication
Associate of Applied Science : Social Work and Human Services , December
2015 Certified CDCA (Chemical Dependency Counselor Assistant Preliminary) : Computer System and Information Technology Healthcare Administration Health and Human Services Coursework in Advanced Helping Skills Coursework in Social Welfare and Policy Coursework in Treatment Approaches Coursework in Intervention Strategies : June
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