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Mentor Resume Example

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MENTOR
Summary

Motivated Mentor bringing over 11 years of support services experience. Eager to provide both group instruction and personal support in any area to improve learning and drive personal development.

Skilled in helping individuals dealing with social, economic, and behavioral issues by providing individual and group counseling sessions focused on understanding and coping with problems to improve wellbeing. Advocate for clients to build support networks and obtain necessary resources. Skilled in program planning and optimization to maximize outreach.

Skills
  • Academic advisory
  • Social integration support
  • Skill building
  • Behavior improvements
  • Activity planning skills
  • Daily living assistance
  • Problem-solving
  • Database management
  • Organizational leadership
  • Positive atmosphere promotion
  • Program management
  • Recordkeeping
  • Flexible
  • Detail oriented
  • Team collaboration
  • Compassionate
  • Conflict mediation
Experience
Boys & Girls Clubs Big Brothers Big Sisters | Albany, NYMentor01/2012 - 03/2014
  • Recommended coping mechanisms and offered guidance to individuals dealing with intense problems.
  • Assisted with the development of daily living, communication and social skills for at risk adolescents.
  • Kept all information confidential except in cases pertaining to abuse, neglect or threats.
  • Applied exceptional skills in communication and conflict-resolution to improve decision-making process.
  • Improved diverse functions and social integration by implementing social inclusion, social relations and social fragmentation activities.
  • Created and executed successful strategies to facilitate collaboration between stakeholders.
  • Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
  • Increased critical thinking, self management and decision making abilities through special events and instructional opportunities.
  • Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Devised community-based programs focused on combating specific problems.
Dunkin' Donuts Franchising | Albany, OKShift Leader Manager05/2014 - 02/2016
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Supervised a team of 4 employees in a food service establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Handled over $2500 worth of cash and card transactions daily with accuracy and efficiency.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Maintained optimal inventory levels and kept food costs in line with budget limitations.
Lasalle Academy | Albany, NYTeacher's Aide12/2016 - Current
  • Supervised 5 to 10 children on field trips to maintain safety.
  • Arranged and led activities for students, including Health, Gym and Art.
  • Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Attended in-services, workshops and seminars.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Monitored students in class, hallways and outside to supervise, enforce rules and support lead teacher.
  • Took attendance, graded assignments, and maintained routine student records.
  • Assisted teacher in monitoring students' progress using the School Tools method and by reviewing test scores and classwork.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Straightened classroom, placing books back on shelves and Disenfecting to keep areas well-maintained and organized.
  • Supervised 5 to 10 students on field trips by performing head counts and maintaining group proximity to account for all children in busy, public environments.
  • Managed daily attendance and reported absences and tardies to attendance clerk for parental notification.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
  • Organized and distributed learning materials like homework, textbooks and classroom supplies.
Education and Training
DisinfectingMildred-Elley | Albany NyAssociate of Applied Science in Business Administration11/2011
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Resume Overview

Companies Worked For:

  • Boys & Girls Clubs Big Brothers Big Sisters
  • Dunkin' Donuts Franchising
  • Lasalle Academy

School Attended

  • DisinfectingMildred-Elley

Job Titles Held:

  • Mentor
  • Shift Leader Manager
  • Teacher's Aide

Degrees

  • Associate of Applied Science in Business Administration

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