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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Death Investigator with over 20 years of successful experience in interviewing and crime scene processing. Recognized consistently for performance excellence and contributions to success in investigations. Strengths in bilingual communication and critical analysis of medical information backed by training in various disciplines of forensic science. Dedicated to detail-oriented investigations and keeping thorough records of findings and procedures. Proficient in medical history collection and working closely with law enforcement agencies, insurance companies, attorneys, and any other entity with a legitimate business relationship to case information.

Skills
  • Fluent Spanish interpreting
  • Insurance claims cases
  • Evidence processing
  • Evidence analysis
  • Court testifying
  • Observation and inspection
  • Report generation
  • Team collaboration
  • Witness interviewing
Work History
Medicolegal Death Investigator, 01/2001 - Current
Ada County - Idaho Boise, ID,
  • Investigated over 500 cases per year, including deaths related to therapeutic complications, suspicious trauma, infant deaths and those involving prescription medications, among other unexplained and unexpected expirations.
  • Collected documentation such as witness statements, video recordings and photographs to support case findings.
  • Performed reconstruction, blood spatter and trajectory analysis to support crime scene investigations.
  • Gathered, analyzed and interpreted information, documentation and physical evidence associated with investigations.
  • Conducted interviews of lay and professional witnesses.
  • Documented findings and prepared detailed reports.
  • Searched computer databases (EPIC, CTPMP, CT EDRS), public records or other resources to locate persons or to compile information for investigations.
  • Obtained and analyzed medical information on subjects in evaluating jurisdiction of case.
  • Secured grant funding for purchase of mobile technology for investigative unit, and assisted in implementing cost-saving initiatives that addressed long-standing inefficiencies.
  • Collaborated with federal agencies, including FBI, DEA, and ATF, as well as various State and local law enforcement agencies in furtherance of investigations.
  • Testified in State criminal and administrative court proceedings and trials.
  • Aided investigations by reviewing non-fatal injuries and rendering opinions relative to living parties.
  • Trained investigators in conducting infant death investigations.
Healthcare Employee Representative, 11/2010 - Current
Healthcare Cost Containment Committee City, STATE,
  • Recommended medical and dental operational improvements based on tracking and analysis of claims data, industry standards, and actuarial projections.
  • Member of multiple RFIs and RFPs for State of Connecticut Active and Retiree employees health benefits plans.
  • Interview senior levels of management teams from Anthem Blue Cross Blue Shield, United Healthcare, CVS Caremark, among others.
  • Reviewed, analyzed, and evaluated proposals from numerous vendors relative to delivering negotiated benefits while making efforts to control healthcare costs.
  • Served as member of appeals panel for employees and retirees.
  • Leveraged on-site medical care delivery to identify and promote adherence with plan design.
  • Coached union stewards and officers on plan design, benefits structure, changes, and purpose of any changes.
  • Recommended inclusion or rejection into State of Connecticut Partnership Plan based on multiple factors.
  • Keep abreast of market corrections, fluctuations, and legislative agendas, as well as monitor trends relating to State Employee Health Benefit plan.
  • Attend regular monthly meetings with management representatives at Office of State Comptroller.
Licensed Funeral Director, 07/2016 - Current
Newkirk & Whitney Funeral Home City, STATE,
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Transport deceased from private homes, hospitals and State medical examiner morgue.
  • Volunteered to assist NYC area funeral homes during COVID-19 pandemic (April 2020).
  • Communicated with insurance companies to secure death benefits for payment of services.
  • Discussed nature of funeral service, disposition of remains and funeral costs with family members.
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Liaised between hospitals, physicians, county coroner, and members of clergy to coordinate final arrangements.
  • Performed embalming procedures and updated case study reports.
  • Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
  • Secured and filed burial permits and made funeral arrangements.
Education
Associate of Applied Science: Funeral Service And Mortuary Science, Expected in 07/2016
-
American Academy McAllister Institute of Funeral Services - New York, NY
GPA:
Bachelor of Science: Criminal Justice, Expected in 05/1995
-
UC of Syracuse University - Utica, NY,
GPA:

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Resume Overview

School Attended

  • American Academy McAllister Institute of Funeral Services
  • UC of Syracuse University

Job Titles Held:

  • Medicolegal Death Investigator
  • Healthcare Employee Representative
  • Licensed Funeral Director

Degrees

  • Associate of Applied Science
  • Bachelor of Science

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