MEDICAL DIRECTOR, PHYLLIS JEN CENTER FOR PRIMARY CARE
I am passionate about providing and directing quality clinical care, about leadership and innovation and the effort it takes to create change and grow organizations. I have had many roles within my organization that have allowed me to understand all aspects of medical organizations from patient care, quality, and finance. I most enjoy working collaboratively with people who are similarly mission driven.
Medical Director, Phyllis Jen Center for Primary CareBrigham and Women's Hospital – Boston, MA
Oversee clinical care and quality for large academic practice, comprised of 40 faculty and 70 residents. In charge of transformation efforts toward team based care, patient centered medical home, and panel management. Lead team managing one million dollar transformation grant. Participate actively in hospital leadership projects. Also, managed, directed and coordinated activities of nurses, medical assistants, residents and other medical staff. Conceived and implemented numerous primary care innovations including ambulatory ICU, same day access, and embedded pharmacy, diabetes care, and behavioral health.
09/2008 to 07/2012
Associate Medical Director for UtilizationBW Physicians Organization – Boston, MA Worked with hospital leadership and nurse case managers to review care, with particular attention to billing inpatient and observation stays. Wrote appeal letters to commercial and public insurers, represented the hospital in hearings, and developed process for discussion. Educated physicians about billing, while maintaining appropriate levels of clinical care for our patients.
07/2008 to Current
Assistant Professor of MedicineHarvard Medical School – Boston, MA
07/2005 to Current
Core Editorial FacultyHarvard Health Publications – Boston, MA As Core Editorial Faculty for Harvard Health Publications, I write monthly news reviews, explaining medical news for laypeople. Rarely, I also answer questions written by viewers on HHP publications website, intelihealth.com. Some of my news reviews can be found at http://connects.catalyst.harvard.edu/Profiles/display/Person/40914
07/2000 to 07/2009
Director Humanistic CurriculumMedical Residency, BWH – Boston, MA Directed the Brigham's Course on Medical Humanism for the intern classes. Set longitudinal curriculum, recruited faculty, and organized group activities for 70-120 medical interns.
08/1997 to Current
Primary Care PhysicianBrigham and Women's Hospital – Boston, MA
Care for a large panel of patients with complex medical needs. Among other activities, I
Diagnose and treat a variety of diseases and injuries in a general practice setting.
Order and execute diagnostic tests to further investigate patient conditions.
Prescribe appropriate courses of treatment.
Advise and educate patients regarding medical choices, diet, hygiene and effective disease prevention methods.
08/1997 to Current
PreceptorBrigham and Women's Hospital – Boston, MA Responsible for primary care education of bulk of internal medicine residents at our hospital. Includes recruitment and evaluation of preceptors, collaboration on the design of outpatient curriculum, specific oversight of patient care of four residents each year. Interface with hospital administration and residency leadership about issues with respect to residents in our office. Act as mentor to residents and junior faculty.
07/1997 to 07/2008
Instructor in MedicineHarvard Medical School – Boston, MA
Bachelor of Arts: History and Science Harvard College - Cambridge, MA Magna Cum Laude.
M.D.: Harvard Medical School - Boston, MA
Master of Science: MPH Health Policy and Management Harvard School of Public Health - Boston, MA
M.D.: Internship and Residency in Internal Medicine, Primary Care Brigham and Women's Hospital - Boston, MA
Intern Selection Committee, BWH
Jen Center Steering Committee, BWH
Advisory Board, Office for Women's Careers, BWH
Advisory Board, Schwartz Rounds, BWH
Medical Director's Interest Group, Society of General Internal Medicine
Opioid Council, Phyllis Jen Center, BWH
Honors and Awards
Distinguished Faculty Mentor Award, 2005
James W. Winshall Ambulatory Teaching Award, 2006
Additional Coursework and Continuing Education in:
Change Acceleration Program
AAMC Mid Career Women's Leadership Program (December '13, expected)