LiveCareer-Resume

mcdonalds resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I’m a dedicated, motivated, experienced, and highly individual. In me, you'll discover a reliable, detail-oriented, and extremely hardworking associate, who will serve as a model to encourage other staff members to demonstrate the same high standard of professionalism. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Accomplished Crew Member recognized for initiating positive environments where employees thrive and succeed. Multitasking professional with exceptional composure and poise. Expert in leadership, detail-oriented and customer service.

Hardworking and reliable housekeeper with strong ability in cleaning and multitasking. Offering creativity, commucation and teamwork. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Opening and Closing Procedures
  • Mentoring and Coaching
  • Delegating Work
  • Decision Making
  • Flexible Schedule
  • Maintaining Required Compliance
  • Verbal and Written Communication
  • Documentation and Reporting
  • Complex Problem Solving
  • Team Leadership
  • Work Planning and Prioritization
  • Team Building
  • Staff Training
  • Goal Setting
  • Employee Coaching and Motivation
  • Problem Resolution
  • Employee Development
  • Budget Management
  • Managing Operations and Efficiency
  • Scheduling and Coordinating
  • Training and Development
  • Teamwork and Collaboration
  • Cash Handling
Experience
Mcdonalds, 11/2017 - 03/2019
Town Pump, Inc. Butte, MT,
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
  • Met with each associate to establish realistic monthly sales goals.
Hotel Housekeeper, 03/2015 - 03/2017
Housekeeping City, STATE,
  • Observed sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
  • Staged offered amenities during room turnovers, confirming presence of appropriate signage and personal hygiene products.
  • Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.
  • Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles.
  • Informed appropriate facilities personnel of required repairs or upgrades to equipment.
  • Replaced expired products and consumable offerings per internal policies.
  • Coordinated deliveries of extra room furniture, bedding, linens and towels to meet guest needs.
  • Reported incidents of property damage to Hotel Management , documenting destruction for loss prevention purposes.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Performed linen washing, dishwashing, vacuuming, dusting and mopping.
  • Followed safety procedures when handling materials and discarding waste.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Requested maintenance orders to fix non-working equipment and address room damage.
Forever 21, 05/2013 - 03/2015
Retail Merchandising Services Inc. City, STATE,
  • Built rapport and trust with potential franchisees by listening to concerns and developing custom business solutions.
  • Helped potential franchise business owners by answering technical and procedural questions.
  • Supported sales team members to drive growth and development.
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
  • Established sales goals and strategies that contributed to increased growth in sales and profitability.
  • Contacted customers via phone and email to explore connections, offer services and cement relationships.
  • Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations.
  • Supervised and trained 8 employees on successful selling techniques.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Coordinated Daily Field Reports (DFRs) and distributed to clients.
Education and Training
High School Diploma: , Expected in 05/2015
-
Dr. Henry A. Wise Jr. High School - Upper Marlboro, MD
GPA:
Status -

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Resume Overview

School Attended

  • Dr. Henry A. Wise Jr. High School

Job Titles Held:

  • Mcdonalds
  • Hotel Housekeeper
  • Forever 21

Degrees

  • High School Diploma

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