Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Career Focus
A responsible, continuing technical, training, or marketing role within a company like your own. Marketing and Leadership Competency: Recognized by ownership, department managers and co-workers for my personal drive, dependability and flexibility in meeting objectives; ability to creative problem-solve; can expertly oversee training of self-directed work teams to consistently meet marketing, technical and production objectives. I am capable of directing major marketing initiatives. Experience: Fully confident in my abilities, I offer years of valuable experience in marketing leadership, process improvement and product development, as well as budget administration and financial awareness. STRENGTHS AND COMPETENCIES LEADERSHIP: HIGHLY ORGANIZED AND STRUCTURED FOCUS ON PROFITABILITY, RESULTS AND SUCCESS SIGNIFICANT TECHNICAL PROBLEM-SOLVING AND DECISION-MAKING SKILLS A PROVEN COMMUNICATOR WITH MULTI-NATIONAL STAKEHOLDERS ABLE TO EVALUATE, CONTROL AND MINIMIZE COSTS QUALITY AWARENESS: ACCURACY WITH SYSTEM, PRODUCT AND PROCESS QUALITY *DRIVEN TO REMAIN SUCCESSFUL IN MANAGEMENT
Summary of Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Coursework
Expected in
Bachelor of Science: Computer Engineering
- ,
Computer Engineering
Expected in
Technology Lean Six Sigma Certification: Green Belt:
Rochester Institute of Technology - Rochester, NY
Xerox Problem Solving Process Training
Work History

Extra-Curricular Activities
  • MARKETING LEADERSHIP: SKILLS AND RESPONSIBILITIES Possess important, proven experience in developing and implementing new product strategies for worldwide product launches, digital marketing, advertising, and customer engagement; Strategic Planning: Highly competent in the development and execution of both short-term operational plans and long-term strategic plans; able to actively and precisely direct major marketing and complex product development plans.
  • Worldwide Marketing Manager (for specific product categories):.
  • Marketing management: Proven experience in developing new product marketing strategies for worldwide product launches, including all advertising and significant customer engagements.
  • Scope of assignment: United States, Canada, Europe, Asia Pacific, and developing markets.
  • Supervision: Able to guide and direct a team of marketing specialists and support personnel.
  • Advertising: Oversaw development and placement of required advertising programs.
  • Budgets: Managed major marketing budgets of $750,000 - $1.5M each year.
  • Collaboration: Worked very closely with key worldwide partners.
  • Share: Captured significant and expanding market share for products under my control.
  • Oversight: Effectively oversaw planning for various product engineering requirements.
  • Support: Provided both field sales and internal sales support.
  • Analysis: Collected and carefully analyzed corporate intelligence data.
  • Training: Provided guidance to internal training organizations.
  • Key presentations: Valuable experience with planning and presenting to executive-level Xerox teams, as well as industry analysts and consultants.
  • Public relations: Competent in the design and implementation of all public relations requirements.
  • Recommendations: Reviewed procedures and practices and made recommendations with respect to various desired improvements (for both marketing requirements and product improvements).
  • Trainer: Worldwide Sales and Color Analyst Training Manager:.
  • Leadership: Was team leader of a 5-person training management team for Xerox.
  • Mentoring: Recognized as coach/mentor for peers to build on cumulative team strengths.
  • Skills assessment: Was responsible for assessing skills and developing training curriculum for sales and sales support populations around the world.
  • Relationship management: Developed solid relationships with marketing teams, product designers / engineers, and competitive intelligence team to ensure market strategy, product knowledge, and competitive differentiators are comprehended in training.
  • Forecasting funding requirements: Managed the forecasting of development funding and budgets of $500K per year.
  • Scheduling: Developed schedules for launches and market team activities.
  • Training: Was responsible for recommending and developing required training content for various sales populations and management; created "deliverables" that contain face-to-face training, webinars, learning magazines; assisted with multi-national training course delivery (centralized and web-based).
01/2012 to Present
Bickford Senior Living , ,
01/2005 to 01/2012
, ,
01/1999 to 01/2012
Manager of Operations MARKETING MANAGER Bickford Senior Living City, STATE,
  • 1.5 Million Marketing Budget WORLDWIDE (for specific product categories.
2010 - Achieved No. 1 market share in mono (XE) and No. 2 market share in mono (XNA) *2005 - Promoted to Management (Band B) and given worldwide marketing responsibilities *2003 - Invited to join Xerox Top 100 Future Executives - Placed on High Potential Program (fast track)
Budget, Marketing, Problem Solving, Six Sigma
Additional Information
  • EXAMPLES OF PROFESSIONAL ACHIEVEMENTS *2012 - International Gold Medal winner for design and implementation of a Customer Business Development Kit from Society for Technical Communications *2010 - Recognized for achieving No. 1 market share in Ultra Production Print in H2 *2010 - Achieved No. 1 market share in mono (XE) and No. 2 market share in mono (XNA) *2005 - Promoted to Management (Band B) and given worldwide marketing responsibilities *2003 - Invited to join Xerox Top 100 Future Executives - Placed on High Potential Program (fast track) *2001 - Recognized for key pilot and launch training development and delivery in record time to market *1999 - Received the valuable Xerox Customer First Award

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    • Technology Lean Six Sigma Certification: Green Belt

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