Manager, Academic Advisement Dept. of Communication Resume Example
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MANAGER, ACADEMIC ADVISEMENT DEPT. OF COMMUNICATION
Summary
Significant breadth of experience in student development and academic counseling Excellent knowledge of curriculum requirements for university and pre-professional programs Superior grasp of guiding principles of a higher education environment Exceptional expertise in academic support techniques and plans Outstanding proficiency in academic advising principles Strong interpersonal and communication abilities Sound professionalism and confidentiality instincts High skills in establishing trust and influence with students Excellent project management skills
Highlights
| Banner *PeopleSoft/Crystal Reports *Microsoft Office *Argos |
Accomplishments
- Graduated from Leadership Academy of Women, Class of 2007 Georgia State University Served as member of University Staff Council (2008-2012).
- Served as member of College of Arts and Sciences Executive Committee (2004-2008).
- Developed, coordinated and implemented Pounce on Communication event for department.
- Authored the departmental "Survival Guide for Communication Majors" Authored the departmental training handbooks for student and graduate assistants.
Experience
08/2010 to 12/2011
Bickford Senior Living
- Teach assigned classes Create an effective learning environment Meet classes as assigned Present instruction based on the competencies and performance levels of the course Maintain accurate attendance and scholastic records of students Use teaching methods designed for a variety of learning styles Use course text, outlines, syllabi and other curriculum materials in accordance with college and departmental guidelines Assist with maintaining a classroom environment emphasizing safety, good housekeeping, and equipment security.
10/2006 to Current
Manager, Academic Advisement Dept. of CommunicationGeorge Washington University
- Provide advice to 2,000+ students on degree requirements, academic issues, and scholarships each academic year Interpret and apply university policies and procedures to assist students in navigating their academic programs and resolving problems Assess student information and advising needs, and develop informational materials, workshops and programs Utilize Banner and other data to determine which students need additional follow up throughout the semester Responsible for maintaining accurate student records using internal student tracking software to support department retention strategies Advise students on courses and class loads, course changes, withdrawals, transfers of credit, eligibility for alternative credit options, and time extensions Act as liaison for student internship and other career opportunities within the community Respond to and track student concerns related to advising Evaluate work flow and made changes or improvements as needed Hire, supervise, train & evaluate 8 departmental administrative support staff Supervise the maintenance of 2,000+ student academic and grade records Working with Scholarship Committee and Foundation to determine and award scholarships Serve as liaison between student and Registrar's Office and other university offices as needed.
10/2000 to 09/2006
Senior Academic AdvisorBickford Senior Living
- Serve as an advisor and monitor the academic progress and success of approximately 1000+ students each academic year Provide student-centered academic advising to undergraduate students, with an emphasis on services to first year and transfer students Assist students in the development of academic plans appropriate for their stated educational goals, guiding pre-majors in the selection of academic majors, and providing guidance in their career exploration process Monitor student progression and intervene as necessary to ensure students stay on track for graduation Monitor students' next semester registration and actively facilitate continued enrollment.
- Assist with planning and implementation of initiatives including but not limited to orientation, advisement workshops, advising materials and outreach activities.
11/1997 to 09/2000
Georgia State University
- Responsible for comprehensive advisement of 700+ students Provide interpersonal academic, and career counseling Develop graduation plans and monitor student progress Identify and proactively support at-risk students Develop and participate in recruitment activities Develop services and programs that foster student success Resolve administrative problems and/or refer students to other campus services.
Education
2016
Certified Life Coach
Georgia Certified Life Coach Academy Academic and General Life Coaching
2009
Master of Arts: Women's Studies Race & TheatreGeorgia State University GenderWomen's Studies Race & Theatre
1992
Bachelors of Arts: Theatre Arts SociologyGeorgia State UniversityTheatre Arts Sociology
Work History
Company Name
Company Name
Company Name
Professional Affiliations
National Academic Advising Association (NACADA) 2001-Present
Skills
Academic, administrative, administrative support, advisement, Coach, Coaching, interpersonal, counseling, credit, Crystal Reports, instruction, materials, Microsoft Office, Office, next, PeopleSoft, policies, progress, recruitment, safety, teaching, workshops
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Resume Overview
School Attended
- Georgia State University Gender
- Georgia State University
Job Titles Held:
- Manager, Academic Advisement Dept. of Communication
- Senior Academic Advisor
Degrees
- Certified Life Coach
Georgia Certified Life Coach Academy Academic and General Life Coaching
Master of Arts : Women's Studies Race & Theatre
Bachelors of Arts : Theatre Arts Sociology
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