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Brooklyn - Management Consultant/Campaign Resume Example

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MANAGEMENT CONSULTANT/CAMPAIGN
Executive Profile

EXECUTIVE NON PROFIT MANAGEMENT /ADMINISTRATION 

High-performing, innovative, bilingual, results-focused Executive with over 10 years' experience in organizational development, program management, community service, project leadership and a strong background in operations that upholds regulatory compliance.

Expertise in managing and directing personnel in performing key administrative, fiscal and operational functions.

Skill Highlights
  • Project Management
  • Organizational Restructure and Change
  • Multi-unit Operation Management
  • Leadership/communication skills
  • Quality Management
  • Departmental Operations Management
Core Accomplishments

Project Management: 

  • Initiated and developed new residential sites and contracts which resulted in the increase of the organization budget by $2 Million.

Human Resources: 

  • Spearheaded new hire training program which increased retention.

Operations Management: 

  • Managed Residential Programs, Mental Health Clinic and Substance Abuse Clinic.
Professional Experience
Management Consultant/Campaign May 2014 to Current
 Brooklyn － Brooklyn, NY
Chief Operating Officer Jan 2009 to Dec 2013
 Paul J. Cooper Center for Human Services, Inc － Brooklyn, NY
  • Managed the general operations of the Chemical Dependence, Mental Health, Developmental Disability Programs and the Administrative Offices.
  • Assumed the overall responsibility for the fiscal and programmatic administration of the agency in the absence of the CEO.
  • Supervised & Managed 8 Program Directors and 16 Senior Staffs to ensure operations of programs according to Federal and State regulations.
  • Developed policy and procedures to ensure effective programs operations
  • Expanded residential program and increased the organizations' budget by $ 2M.
  • Implemented compliance plans to support organizational and participants needs.
  • Maintained 100% programs compliance by ensuring ongoing regulatory compliance.
  • Served as the organization Corporate Compliance Officer to prevent fraud and abuse
  • Implemented workforce development and Enhanced human resource functions.
  • Mediated with external personnel during review processes OMIG, OPWDD, OMH, OASAS, Unions and the Justice Center.
  • Provided Board of Directors with regular updates of organizational liabilities and programmatic needs.
  • Collaborated with outside providers, associations, community reps., and stakeholders
Deputy Executive Director Jan 2001 to Jan 2009
 Paul J. Cooper Center for Human Services Inc － Brooklyn, NY
  • Guided and oversaw the management of the agency programs: Substance Abuse Outpatient Clinic, Mental Health Outpatient Clinic, and Programs for the Developmentally Disabled.
  • Reviewed the organizations fiscal situation and processes.
  • Structured organization residential programs
  • Managed the day to day operations to ensure maximum efficiency was achieved in accordance with organization goals
Clinical Treatment Services Supervisor Jan 1993 to Jan 2001
 Paul J. Cooper Center for Human Services, Inc － Brooklyn, NY
  • Developed monitoring mechanism and compliance tools to satisfy regulatory mandates.
  • Supervised clinical staff to ensure the delivery of therapeutic and medical services.
  • Provided oversight for the total daily treatment operatives for five residential facilities.
  • Agency lead investigator for serious reportable incidents and allegations of abuse.
Medicaid Service Coordinator/Consultant Status Jan 1995 to Jan 1997
 Maranatha Human Services, Inc － Brooklyn, NY
Unit Coordinator Jan 1988 to Jan 1996
 Services for the Underserved, Inc － Brooklyn, NY
  • Ensured the provision of clinical services for 20 individuals with intellectual and developmental disabilities.
  • Developed Comprehensive treatment plans for individuals in the residential setting.
  • Managed interdisciplinary team meetings to assess the individuals' clinical, programmatic and life needs.
Education
Doctorate, Health Administration 2016 Central Michigan University － Mount Pleasant, NY
Masters, Public Administration 1993 Long Island University － Brooklyn, NY
Bachelor of Professional Studies, Human Services 1991 Metropolitan College of New York － NY
Languages

Spanish

Professional Affiliations

NYS Surrogate Decision Making Program-Committee (SDMC) 1995 - Present

Advisory Board - SYEP- Medgar Evers College

2012- Present

Delta Sigma Theta Sorority Inc.

Lifetime

Member - School Leadership Team - School District #18

2011- 2013

Board of Directors - Charles A. Walburg MultiService Org, Inc.

2015 - Present

Advisory Board - Brooklyn for Brooklyn (B4B) (OCFS)

2010 - 2012

Skills

Administrative, Agency, budget, contracts, delivery, human resource, Managing, meetings, Mental Health, organizational, personnel, processes, quality assurance, quality improvement, Spanish, staff training, strategic planning, Intellectual and Developmental Disabilities,Leadership.

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Resume Overview

Companies Worked For:

  • Brooklyn
  • Paul J. Cooper Center for Human Services, Inc
  • Paul J. Cooper Center for Human Services Inc
  • Maranatha Human Services, Inc
  • Services for the Underserved, Inc

School Attended

  • Central Michigan University
  • Long Island University
  • Metropolitan College of New York

Job Titles Held:

  • Management Consultant/Campaign
  • Chief Operating Officer
  • Deputy Executive Director
  • Clinical Treatment Services Supervisor
  • Medicaid Service Coordinator/Consultant Status
  • Unit Coordinator

Degrees

  • Doctorate , Health Administration 2016
    Masters , Public Administration 1993
    Bachelor of Professional Studies , Human Services 1991

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