LiveCareer-Resume

lsa resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
LSA, 08/2021 to Current
City Of Lakeland, Civil ServiceLakeland, FL,
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Prepared equipment before each class class and stored items promptly after classes.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Taught five-program components for personal safety, water orientation and stroke development, water sports and games, rescue and personal growth.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Issued receipts and processed refunds, credits or exchanges.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Greeted customers and helped with product questions, selections and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Bus Driver, 10/2016 to 05/2021
HomepointeAnn Arbor, MI,
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Provided passenger assistance including collecting fares and offering schedule and route information.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Conducted pre-trip inspections of bus for safe operation.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
  • Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Helped elderly passengers or those with limited mobility enter and exit bus.
  • Adapted travel plans to account for serious accidents and other problems rendering certain streets impassible.
  • Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
  • Maintained frequent contact with dispatch to receive instructions and report on delays or incidents.
  • Protected passengers from harm and bus from excess damage by complying with traffic regulations.
  • Completed daily reports covering trip details, vehicle maintenance actions and reportable incidents.
Sales Manager, 03/2005 to 07/2010
Oshkosh CorporationSaint Paul, MN,
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Supervised sales team of 5 people, stepping in to support employees and deliver smooth sales processes for clients.
  • Created and launched new online marketing strategies, resulting in 300% sales increase.
  • Identified opportunities for growth within North, Central and South America territory and collaborated with sales teams to reach sales goal.
  • Aggressively pursued competitive accounts by differentiating company from competitors.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
  • Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Held weekly meetings with District Sales Managers to identify techniques to overcome sales obstacles.
Regional Sales Manager, 06/1994 to 07/2004
StimsoniteCity, STATE,
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
  • Secured and grew accounts in assigned region and met sales goals.
  • Achieved regional sales goal of 125% by resolving problems, training staff members and completing action plans.
  • Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Facilitated 125% increase in sales over previous year.
  • Only person to obtain admittance to millionaires club by selling 3 million in sales in a month. ( last Goal was 1.4 Million)
Education
Associate of Science: Electricial Engineering, Expected in 06/1972 to Virginia Western Community College - Roanoke, VA
GPA:

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Resume Overview

School Attended

  • Virginia Western Community College

Job Titles Held:

  • LSA
  • Bus Driver
  • Sales Manager
  • Regional Sales Manager

Degrees

  • Associate of Science

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