Obtain a position where my diverse background of experience in corporate training, employee development, financial services, customer service, sales marketing, and operations management can be used as an asset. Knowledgeable of mortgage lending practices guidelines and regulations for Freddie Mac, Fannie Mae, USDA, FHA, VA, & Conventional Investors. Knowledgeable of underwriting and compliance criteria. Ability to perform complex mathematical calculations. Communicate with QC, Underwriting, and many other departments effectively. Ensure that documents received by CA Specialist, Underwriting, and customers are complete and accurate. Can identify and address early and late stage collection requirements. Provides financial solutions to clients by assisting with debt obligations. Recommend solutions for delinquent accounts. Perform skip tracing to enhance customer account maintenance. Utilize computer software to document calls, analyze customer problems, and resolve basic issues. Proficient in the use of systems such as Excel, Power Point, Ten Key, Spreadsheet, Outlook, etc. Exceptional organizational skills, motivated and dedicated to the job, and self-motivated to complete all types of tasks.
