Logistics resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Experienced customer service professional bringing years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about regulations and standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Comptia ITF+ Certified a long with starting the A+ certification on 12/12/22 and ending 4/12/23. Following those will be Network+ and Security+.
Skills
Supply Chain Operations
Employee Training
Verbal and Written Communication
Purchase Orders
Transportation and Logistics Coordination
Shipping and Receiving
Inventory Control
Customer Service
Items Inspection
Goods Movement Planning
Computer Diagnostics
Issue and Resolution Tracking
Collaborative Team Player
Hardware and Software Repair
Component Replacements
Peripheral Device Configuration
Upgrade Implementation
Troubleshooting Network Issues
Website Updates
Hardware Installation
File Transfer
System Start-Ups and Shutdowns
Computer Repair
Responding to Technical Questions
Printers and Peripherals
Computer Updates
Hardware Recommendations
Education
Comptia, Expected in ā āITF+: - GPA:
Timberland High SchoolWentzville, MOExpected in 05/2021 ā āHigh School Diploma: - GPA:
Work History
The Tjx Companies, Inc. - Logistics , , Chesterfield, MO09/2021 - Current
Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Generated documentation and information required for customer shipments.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
Tracked orders and notified customers of status or potential delays.
Lunds Byerly's - Front End Cashier , , Lake Saint Louis, MO04/2020 - 09/2021
Greeted customers and responded to requests for information.
Processed credit card, EBT, and gift certificate payments with electronic computer system.
Helped customers complete purchases, locate items and join reward programs.
Maintained organized and orderly front end and removed carts, baskets and debris.
Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Operated register system to process new purchases, item returns and merchandise exchanges.
Approached every question or concern with calm and level-headed approach.
Worked closely with shift manager to solve problems and handle customer concerns.
Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
Answered questions about store policies and addressed customer concerns.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Called for back up cashiers during peak times to minimize wait time for customers.
Informed front end manager of equipment repair and replacement needs to maintain operations.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Tracked inventory, located items and requested new merchandise with hand-held scanners and cellular devices.
Reviewed and resolved differences between accounting information and cash drawer.
Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
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