Hardworking and reliable PG&E locator with strong ability in locating and marking both gas and electric facilities, as well as safety. I pride myself in providing excellent customer service, 30 yrs of experience working with utility companies, and 30 yrs experience in Maintenance and Construction as a Splicer. Skilled Journeyman level telephone employee. Experience in building copper and fiber communications networks.
Skilled in construction of underground and aerial telephone pole facilities. Including construction of buried networks in manholes, streets, and buried facilities. Experience in Locating and Marking telephone, gas and electric facilities and digging and excavation of buried facilities.
- Experience in locating and marking gas and electric services
- 30 years of experience in construction such as: Underground Utility, Trenching Equipment, Carpentry, Plumbing, and Landscaping.
- Proficiency with mechanical and electric tools
- Skilled Locator and Marking
- Skilled pole climbing with gaff and harness
- Skilled at reading geographic plant blueprints and interpreting meaning and functions
- Skilled at working in manholes and vaults
- Skilled at reading and interpreting electronic schematics
- Proficiency in Spanish and English
- Knowledge of OSHA construction site safety regulations
- Experience with face to face customer interactions
- Conflict resolution
- Currently holding a class A permit with scheduled PG&E training pending
- Skilled in record keeping and updating company records
- Excellent driving record in professional and personal vehicles for past 30 years.
- Highly motivated and able to lead within a team environment
- Excellent customer service skills
- Manual labor skills
- Good verbal/written communication skills
- Knowledge of industrial control software
- Utilizing scanner systems
- Construction health and safety
- Consistent work history
Roseburg, OR, 07/2019 - Current
- Adhered to strict federal and corporate rules to help ensure the overall safety of all workers and members of the public.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Filled out paperwork completely, efficiently and accurately.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Helped out by participating in extra shifts when emergencies required additional assistance.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
City, STATE, 07/2001 - 07/2019
Construction and Maintenance of telephone communication networks. High speed fiber and copper telephone networks from site to site locations. Driving company vehicles of various types and sizes. Working on telephone pole and buried networks. Locating and Marking of networks. Experienced in working with contractors and large client businesses. Working with hand tools and electronic testing equipment for troubleshooting electric failures with telephone systems. Experienced in working in high and unusual places like ladders, crawl spaces, attics, building rooftops, and on power poles to place fiber and copper networks. Working unusual hours, days, nights, weekends, holidays and on loan to other company serving areas. Worked my way around ATT to gain different expertise and qualifications for 5 different jobs within the company.
City, STATE, 01/2001 - 07/2001
Supervisor of Locate and Mark contractor service for ATT Telephone and Comcast Cable. Began as a locate and mark tech and learned the skill necessary to take the job as Supervisor of a crew of 10 field techs within 6 months of start with Underground Technology Inc. Managed employees to increase production and accurately locate and mark for clients. Maintaining records of all locating jobs.
City, STATE, 08/1990 - 12/2000
Lead Maintenance Technician. Repair and install the cable tv networks. Work with customers and other employees. Worked unusual hours and weekend , holidays, and nights. Led a crew of 8 techs on day to day operations and support
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School Attended
- Gilroy High School
- NCTI
Job Titles Held:
- Locate and Mark- Gas Compliance Representive
- Construction and Maintenance Splicer
- Supervisor for Locate and Mark
- Lead Maintenance Technician
Degrees
- High School Diploma
- Associate of Arts
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