, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Dedicated server well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon dinner services. Successful at building relationships with customers to increase loyalty and repeat business.
Experienced Server offering 3 years and solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Knowledge of wine, domestic and imported beers, and mixed drinks. Extensive knowledge and superior work ethic.
Organized waitress with experience in busy restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Accomplishments
Recieved Phoenix Award in 2019 and appeared on a billboard.
Skills
Schedule creation and maintenance
Meal Planning and Preparation
Infant, Toddler and Preschool Curricula
Home School Programs Familiarity
Child Psychology Knowledge
Cleaning
Active listener
Cheerful and energetic
Personable
Charismatic and skilled in communications
Courageous
Always On-Time
Dependable
Hard-working
Treat customers like family and accommodate all their needs
Work History
06/2020 to 12/2020Live in NannyEldorado Resorts, Inc. | Boonville, MO,
Assisted children with homework assignments and special projects across different subjects.
Safely transported children to and from school, medical appointments and extra-curricular activities.
Supervised children engaged in physical activity, learning and social skills with peers.
Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
Worked with parents to develop and implement discipline programs to promote positive behavior.
Engaged with children on individual basis to build positive relationships.
Assisted with heavy housekeeping duties as well as running errands.
Encouraged children to be understanding and patient with others.
Provided developmentally appropriate activities for children.
Supervised children on playground to help develop physical and social skills.
Organized activities that enhanced children's physical, emotional and social well-being.
Built positive and nurturing environments to support child social and emotional growth.
Made healthy snacks and meals for 4 children.
Identified warning signs of emotional and developmental problems in children.
Involved children in caring for household pets and chores.
Communicated with parents about daily activities and behaviors.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Managed household staff while parents were away.
Facilitated relationships with children and parents by developing caring and structured home environments.
Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
06/2017 to 06/2020Restaurant WaitressTheo's Restaurant | City, STATE,
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept register accurate through correct billing, payment processing and cash management practices.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Greeted and maintained relationships with regular customers.
Bussed and reset 7 tables per shift, working efficiently to keep dining room and work areas clean.
Served needs of more than 30 customers in busy family environment.
Checked identification to enforce age regulations for alcoholic beverages.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
03/2017 to 06/2017Cashier/CookOrr's Drive-Inn | City, STATE,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reviewed and resolved differences between accounting information and cash drawer.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Assisted customers by answering questions and fulfilling requests.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Counted cash in register drawer at beginning and end of shift.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Education
Expected in 05/2019High School Diploma | John Glenn High School, New Concord, OHGPA:
Expected in 12/2020Associate of Applied Science | Mortuary ScienceOhio University, Zanesville, OH, GPA:
Expected in 06/2022Bachelor of Science | Mortuary Science And EmbalmingCincinnati College Of Mortuary Science, Cincinnati, OHGPA:
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