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Live-In Caretaker Resume Example

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LIVE-IN CARETAKER
Professional Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills. Direct care professional well-versed in assisting individuals to meet medical and emotional needs. Trained in appointment, medication and household management. Devoted to providing companionship and attentive care.

Work History
Live-In Caretaker, 08/2017 to CurrentCythia Orth Morphet (610-627-0777) - Media, PA
  • Patient needs assistants with all daily activities, bathing, dressing, medications, and medical needs.
  • Maintained appropriate filing of personal and professional documentation.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and providing transportation.
  • Remained alert to problems or health issues of clients and competently responded.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Liaised with key accounts to deliver targeted administrative support, including estate, household and property management.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Scheduled and accompanied clients to medical appointments.
  • Conferred with Physicians and Family to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
Patient Services Coordinator, 09/2016 to 08/2017Axia Women's Health (610)251-9433 - Malvern, PA 19355
  • Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
  • Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
  • Inputted accurate patient insurance, billing and payment information
  • Processed post personal checks, credit card, incoming cash receivables and care credit transactions.
  • Scheduled appointments to enter appointment date and time into computerized scheduler.
  • Verified patient's insurance eligibility and benefits coverage
  • Contacted insurance company to verify patient coverage before visit.
  • Answered telephone calls to handle rescheduled, missed and reassigned visit requests.
  • Organized patient files and streamlined operations to improve efficiency.
  • Kept detailed records of office inventories and placed $ orders for more supplies.
Medical Receptionist, 09/2015 to 08/2016Main Line Allergy LLP (610)768-9323 - King of Prussia, PA 19406
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Completed and filed financial documentation for accounting purposes.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Maintained Knowledge on the System E-clinical for all records, appointments, and billing.
  • Maintained knowledge with EMR/ICD-10/CPT-4
Medical Records/Medical Billing/Medical Receptionist, 09/2013 to 06/2015Radnor Medical Associates (610)688-8801 - Radnor , PA
  • Translated and interpreted medical billing codes with strong accuracy to ensure swift payment from insurance agencies.
  • Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement.
  • Filed and updated patient information and medical records.
  • Used Perfect Care and to input information into computerized patient record system.
  • Used Navinet to send prescriptions electronically and update insurance claims for prescriptions.
  • Accessing Main Line Health System to obtain patients medical records for insurance claims.
  • Verified proper ICD-9 coding on claims.
  • Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect medical payments.
  • Posted payments and collections on regular basis.
  • Collected payments and applied to patient accounts.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
Education
Some College (No Degree), Sociology And Anthropology
West Chester University of Pennsylvania - West Chester, PA
  • Member of [Honor's Society Name]
  • Studied 2 semesters
Associate of Arts And Sciences, Social Work
Delaware County Community College - Media, PA

GPA: 4.0

  • Dean's List
High School Diploma, 06/2001
Haverford Senior High School - Havertown, PA
Certifications
  • CPR certified through American Heart Association
  • Home Health Aid Certified (HHA)
Skills
  • Data entry
  • Operating Systems
  • Computer systems knowledge
  • EMR / EHR
  • First aid and safety
  • Certificate of Complication of Direct Care Staff Training Course and Competency 1/25/2020
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Resume Overview

Companies Worked For:

  • Cythia Orth Morphet (610-627-0777)
  • Axia Women's Health (610)251-9433
  • Main Line Allergy LLP (610)768-9323
  • Radnor Medical Associates (610)688-8801

School Attended

  • West Chester University of Pennsylvania
  • Delaware County Community College
  • Haverford Senior High School

Job Titles Held:

  • Live-In Caretaker
  • Patient Services Coordinator
  • Medical Receptionist
  • Medical Records/Medical Billing/Medical Receptionist

Degrees

  • Some College (No Degree) , Sociology And Anthropology
    Associate of Arts And Sciences , Social Work
    High School Diploma , 06/2001

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