lit cigar lounge resume example with 17+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Hardworking and reliably Employee with strong ability in Communication and management Offering excellent customer service , attention to detail and time management Highly organized, proactive and punctual with team-oriented mentality.
Motivated professional offering excellence in all Communication Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time.
Skills
Phone etiquette,Strong communication,problem solving,excellent mediator,Amazing leadership skills,strong attention to detail,enthusiastic, team player,100% Reliable. Impeccable Attendance,promptness and accuracy is a strong skill of mine, Excellent responsible driver,time management skills,customer service skills,teaching along with training skills,money management along with payroll skills.Ability to learn and adapt in a timely matter. Trusting Liaison between companies and clients,extremely organized,professionalism at all times,caring and compassionate line of communication between companies and client relationships especially privacy. Understanding the importance that Everything must be documented with signatures excellent clerical skills,faxing,copying and data entry skills.
Communicated with patrons to offer friendly service and determine needs.
Maintained tidiness and organization throughout bar area.
Maintained accurate cash handling practices while efficiently serving customers.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Created rapport with new and returning patrons to foster guest satisfaction.
Calculated charges, issued table checks, and collected payments from customers.
Assessed patrons' needs to always provide proactive service.
Provided exceptional service to high volume of daily customers.
Manager, 11/2014 to 01/2018 Fraser – Woodbury, MN,
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Evaluated store performance and incorporated feedback to implement improvement plans.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
Conducted quality, timely performance feedback and performance appraisals.
Administered annual operating and capital budget to facilitate profitability.
Set sales and profit goals and implemented plans to correct performance deficiencies.
Reviewed monthly financial results with partners to identify opportunities to improve profitability.
Maintained contact with clients and assisted in developing procedures to identify and track value-added services.
Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Examined merchandise to correctly price and display products.
Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
Supervised staff performing daily activities.
Adhered to store policies and procedures to maintain regulatory and legal compliance.
Conducted regular evaluations and addressed performance concerns directly with employees.
Implemented and enforced policies and procedures by coordinating with company leaders, coaching employees and overseeing staff activity.
Investigated misconduct, mediated problems and determined appropriate discipline for staff.
Set challenging yet attainable goals to encourage continuous staff development.
Planned activities to support system changes to meet organizational needs and requirements.
Built relationships with internal team members and external partners to enhance effectiveness of team's work and boost sales .
Hired team members and trained in collaborative team environment.
Monitored compliance with federal and state laws associated with retail daily functions.
Completed daily sales reports and analyzed metrics to identify trends.
Coordinated solutions and communicated with owner’s to direct daily operations.
Delivered level of service to customers in effort to build upon relationships for future clients.
Reviewed applications for open positions and made knowledgeable hiring recommendations.
Manager , 05/2008 to 10/2014 Mia’s Getaway Hair Studio – City, STATE,
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Evaluated store performance and incorporated feedback to implement improvement plans.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Conducted quality, timely performance feedback and performance appraisals.
Set sales and profit goals and implemented plans to correct performance deficiencies.
Maintained contact with clients and assisted in developing procedures to identify and track value-added services.
Reviewed monthly financial results with partners to identify opportunities to improve profitability.
Examined merchandise to correctly price and display products.
Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Delivered level of service to customers in effort to build upon relationships for future clients.
Assisted with training and onboarding of sales associates in store operations.
Interviewed, hired and trained new employees.
Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
Completed daily sales reports and analyzed metrics to identify trends.
Supervised staff performing daily activities.
Adhered to store policies and procedures to maintain regulatory and legal compliance.
Conducted regular evaluations and addressed performance concerns directly with employees.
Implemented and enforced policies and procedures by coordinating with company leaders, coaching employees and overseeing staff activity.
Investigated misconduct, mediated problems and determined appropriate discipline for staff.
Planned activities to support system changes to meet organizational needs and requirements.
Set challenging yet attainable goals to encourage continuous staff development.
Monitored compliance with federal and state laws associated with cosmetology daily functions.
Coordinated solutions and communicated with cosmetologist to direct daily operations.
Reviewed applications for open positions and made knowledgeable hiring recommendations.
Arranged and managed contracts with numerous vendors.
Assessed programs to identify risks or problems to determine appropriate responses.
Worked closely with executives to guide budget planning.
Manager-Pharmaceutical Technician , 01/2004 to 12/2012 Brookdale Pharmacy – City, STATE,
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Interpreted and processed medication orders under supervision of pharmacist.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Prepared prescription transfers to other pharmacies.
Improved inventory management procedures to reduce overhead, backorders, and overstock.
Flagged potential side effects and allergies to prescribed medications for patients.
Verified prescriptions and drug labels, documents, and packages.
Promoted supplement and nutritional products to maximize sales and customer wellness.
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Maintained clean and organized pharmacy shelving and work areas.
Verified patients' identities at pickup to prevent sale of wrong medications.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Efficiently processed cash register transactions for new and refilled prescription orders.
Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
Prepared prescription labels, promoting accuracy in medication administration and dosing.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Established and updated patient profiles, medications and insurance details.
Supervised inventory levels to maintain adequate supply of medications and medical supplies.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Adhered to infection control policies and procedures to prevent spread of disease.
Prepared pricing and instruction labels for placement on prescriptions.
Compiled customer demographic, allergy and medical history background.
Received, reviewed, dispensed and labeled over 500 prescriptions daily.
Closely inspected medications to determine accuracy of identities, strengths and purities.
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Processed prescription transfer requests from competitors.
Verified and filled over 500 prescriptions per day in busy neighborhood pharmacy setting.
Educated patients on prescription instructions and answered questions regarding drug side effects.
Verified and filled medications for up to 500 patients per day, maintaining 100% accuracy.
Entered patient and medication information into opus to generate prescription labels.
Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
Requested scripts from doctors and verified insurance and coding.
Merchandised related products to drive pharmacy department sales.
Education and Training
: Pharmacy , Expected in to Long Island University - Brooklyn, NY GPA:
I started in 2004, I took a leave of absence to support my family with the plans on returning in the future. This is a goal I plan to finish in the next few years.Even if it’s part time. I will complete my degree on line now that this is a option.
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