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Lifestyle Photographer Resume Example

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LIFESTYLE PHOTOGRAPHER
Career Overview
Reliable and enthusiastic Customer Service Representative with extensive track record in demanding sales and account management environments. Core Strengths Strong organizational skills Market research proficiency Active listening skills Staff development expertise Sharp problem solver Standard operating procedures Courteous demeanor Operations experience Large cash/check deposits expert Computer proficiency Energetic work attitude Service-minded Customer service expert Motivational leadership style Telecommunication skills Professional demeanor Adaptive team player Ability to prioritize Excellent communication skills Accomplishments Consistently generated additional revenue through skilled sales techniques. Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Increased customer satisfaction Established client payment plan program to monitor payment compliance and progress, reducing uncontrolled payment activity by 10%. Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results. Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. Demonstrated proficiency in telephone, e-mail, fax and front-desk reception within high-volume environment. Managed daily schedules and sales leads for all Sr. and Jr. Loan Officers. Investigated and analyzed client complaints to identify and resolve issues. Assisted in the managing of the company database and verified, edited and modified members' information. Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders.
Work Experience
06/2010 to Current
Lifestyle PhotographerAnnapolis (Westfield Annapolis) , MD
  • Successfully established a photography business working in natural light photography.
  • Specializing in.
  • family lifestyle photography, Graduating Seniors, Engagement and Weddings.
01/2000 to 09/2007
Loan AdministratorCapitalsource - Cathedral City , CA
  • Daily retrieval of auto loan applications to be reviewed by loan officers.
  • Data entry of approved loans to complete process of booking sales.
  • Verified that information in the computer system was up-to-date and accurate.
  • Eliminated outdated records by sending the records to be scanned.
  • Verified and logged in deadlines for responding to daily inquiries.
  • Identified and resolved system and account issues.
  • Developed and created a more effective filing system to accelerate paperwork processing.
  • Trained new employees periodically.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Worked under strict deadlines and schedules.Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
09/1989 to 12/2000
Bickford Senior Living - Ames , IA
  • Formerly licensed in the State of Virginia in Property and Casualty and Life and Health Insurance.
  • Sales of insurance policies including Auto, Home, Life and Health.
  • Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.
  • Processed applications, payments, corrections, endorsements and cancellations.
  • Followed up with potential clients regarding online information requests.
  • Presented and clearly explained insurance policy options to clients based on their needs and goals.
  • Developed productive working relationships with car dealers, loan processors and other business partners in the community.
  • Called lapsed customers each week to inquire about continuing needs.
  • Researched coverage and premium options and supplied clients with the best coverage available.
  • Finalized and maintained all types of personal lines insurance policies within the agency.
  • Coded claims forms and mediated disputes between carriers and clients.
  • Promoted client retention through high-quality service and follow through.
Educational Background
1977
High School DiplomaAir Academy High School - City, State
Broadcasting and CommunicationsEl Paso Community College - City, StateBroadcasting and Communications In my Senior year of High School, I attended the Community College's Area Vocational Program. Emphasis in Radio and Television Broadcasting. Award for best News Broadcast in the Intermountain Collegiate Region Broadcasting Contest.
Skills
agency, back-up, Broadcast, Broadcasting, client, clients, customer service, Data entry, e-mail, fax, filing, financial, forms, Insurance, mail, natural, photography, policies, processors, quality, Radio, Sales, Television
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64Fair
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Resume Overview

School Attended

  • Air Academy High School
  • El Paso Community College

Job Titles Held:

  • Lifestyle Photographer
  • Loan Administrator

Degrees

  • High School Diploma
    Broadcasting and Communications

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