Lifestyle Photographer Resume Example

Reliable and enthusiastic Customer Service Representative with extensive track record in demanding sales and account management environments. Core Strengths Strong organizational skills Market research proficiency Active listening skills Staff development expertise Sharp problem solver Standard operating procedures Courteous demeanor Operations experience Large cash/check deposits expert Computer proficiency Energetic work attitude Service-minded Customer service expert Motivational leadership style Telecommunication skills Professional demeanor Adaptive team player Ability to prioritize Excellent communication skills Accomplishments Consistently generated additional revenue through skilled sales techniques. Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Increased customer satisfaction Established client payment plan program to monitor payment compliance and progress, reducing uncontrolled payment activity by 10%. Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results. Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. Demonstrated proficiency in telephone, e-mail, fax and front-desk reception within high-volume environment. Managed daily schedules and sales leads for all Sr. and Jr. Loan Officers. Investigated and analyzed client complaints to identify and resolve issues. Assisted in the managing of the company database and verified, edited and modified members' information. Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders.