Real Estate and Loss Mitigation Professional with demonstrated command of Residential Real Estate market. Working the properties from the premarket phase to the closing phase (cradle to grave), handling evictions, loss mitigation, and loan modifications, short sales, due diligence, title review and curative, sales contracts, and closing documents. Motivated professional with developed aptitude for :
Ā· Real Estate Sales
Ā· Eviction Specialist
Ā· Servicing Specialist
Ā· Valuations Specialist
Ā· Real Estate Transaction Manger
Ā· REO Asset Specialist
Ā· REO Transaction Coordinator
- Years of Customer Service
- Building Relationships with external accounts and co-workers
- Call Center - Billing and Collections
- Accounts Receivable
Multilingual and fluent in Spanish.
Offering solid comprehension of cultural diversity.
- Property Management
- Sales and Marketing Strategy
- Networking and Prospecting
- New Home Sales and Consulting
- Closings Coordination
- Attention to Detail
- Property Improvements
- Property Research
- Buyer and Seller Representation
- Property Inspection
- Service Oriented
- Verbal and Written Communication
- Analytical and Logical Thinking
- Contract Preparation
- Contract Negotiation
- Client-Focused Service
- Real Estate Sales Expertise
- Property Maintenance
- Income Evaluation
- Property Evaluation
- Decision Making
- Foreclosure Portfolio Monitoring
- Complex Problem Solving
- Database Management
Knoxville, TN, 09/2016 - Current
- Managed real estate transactions from initiation to closing.
- Scheduled home viewings with potential buyers.
- Negotiated contracts and educated sellers and buyers about legal disclosures.
- Hosted property tours and open houses to generate property interest and network with potential clients.
- Liaised between buyers, sellers and service contractors to coordinate home inspections and appraisals.
- Generated list of properties to meet specific client needs.
- Researched and determined competitive market price.
- Represented buyers and sellers in major real estate transactions.
- Accompanied buyers during property inspections.
- Promoted listings on social media and print advertisements.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
- Monitored escrow process, coordinated contingency removal of property inspection and reviewed timely closing of escrow.
City, STATE, 11/2010 - 12/2013
- Negotiated payments for customers with delinquent loans.
- Delivered prompt, knowledgeable solutions to address customers' loan service issues.
- Handled routine and complex inquiries from customers, title companies and vendors each day.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Contacted borrowers to assess reasons for default, individual intents and options for resolving issues.
- Processed customer payments and set up payment plans.
- Worked with customers to put together plans focused on retaining property ownership.
- Put together and sent out reinstatement and payoff quotes.
- Helped clients and attorneys complete short sales.
- Compiled and reviewed litigation paperwork to facilitate foreclosure process.
- Assisted attorney in title search operations and checked title issues in coordination with supervisor.
City, STATE, 03/2009 - 12/2010
- Drafted, received and tracked due diligence checklist.
- Exceeded team goals and resolved time-sensitive issues by partnering with staff to share and implement project initiatives.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Responded to client calls and inquiries to deliver applicable information.
- Consulted with clients and legal professionals to define and document case details.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Processed assigned cases according to company and client service level agreements.
City, STATE, 11/1999 - 01/2008
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Managed portfolio of foreclosed properties nation wide.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Verified property compliance with state and federal regulations avoiding discrimination or illegal practices.
- Reviewed and approved or denied invoices related to property costs based on budgetary and contractual specifications.
- Assisted home owners with analyzing complex real estate documents and loan agreements.
- Produced in-depth reports outlining findings and recommendations for re-sale of foreclosed homes.
I am willing to travel, I also have good internet at home so if needed to work remote I can do that as well.
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Measurable Results
- Personalization
- Target Job
- Typos
- Word Choice
Resume Overview
School Attended
- Armbrust Real Estate School
- Mountain Creek Jr College
Job Titles Held:
- Licensed Realtor
- Mortgage Servicing Specialist
- Eviction Specialist
- REO Specialist
Degrees
- Real Estate
- Some College (No Degree)
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
