My name is Jessica J Gonzalez Ceballos I would really appreciate an opportunity working for Costco it would be a new learning experience and exciting for me. If hired I we'll come in with enthusiasm happiness and ready to work hard. Since I was young I've been working hard and I appreciate every job I had because I learned so much and took all that knowledge to this day but I'm always up for a new challenge and to learn more things. I'm always positive and work well with others in every job I've had I'm hard-working quick learner and always positive about things or life. I have knowledge in customer service sales maintenance stocking cleaning but open to learn more. I work for Volkswagen Stater Brothers and different branches of car washes I've done mobile detailing at my last job I was self-employed as a barber I think Costco would be a very good opportunity for me and a wonderful change especially what happened in the past couple years with covid. Thank you very much for giving me the opportunity for taking your time and reading my resume God bless you who to it may concern
Knowledgeable Barber specializing in cutting, shaving and styling hair. Hardworking and reliable professional with adaptable and resourceful nature. Successful in providing personalized services and customer care.
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- Sanitized equipment and parts and maintained work areas in neat fashion.
- Resolved customers concerns with knowledgeable and professional approach.
- Responded to customer inquiries by phone, email and in person.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Handled incoming phone calls and scheduled appointments.
- Maintained updated knowledge of industry products and chemical composition structure and properties.
- Restocked shelves with products, purchased new inventory and controlled loss.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Responded to inquiries from potential customers via email and telephone.
- Showcased vehicle features and took customers on test drives in local area.
- Managed sales negotiations and financing options.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Educated customers about sales processes, warranty requirements and service standards.
- Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
- Networked with remote dealers to source vehicles for customers.
- Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
- Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
- Filled out paperwork to register vehicles and complete sales.
- Recorded sales orders, processed paperwork and delivered documentation to customers to finalize sales process.
- Sourced vehicles from other dealer lots and auctions.
- Leveraged industry, competitor and product knowledge trends to shape value-added solutions and approaches.
- Trained staff to follow team standards and use efficient techniques.
- Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
- Managed team supplies to maintain budgets and meet work demands.
- Monitored maintenance scheduling and reported maintenance team information to management.
- Provided insight and information to management regarding onsite improvement project specifications.
- Established and implemented new procedures for standard maintenance scheduling.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Resolved customer complaints promptly to retain customer loyalty.
- Inspected vehicles for noticeable defects such as dents, scratches and torn upholstery.
- Kept showroom and stock vehicles in clean and presentable condition.
- Maintained supply inventory and monitored cleaning equipment and machinery for proper operation and maintenance.
- Inspected vehicles prior to selected service to identify broken, missing or defective external parts.
- Operated [Type] equipment and [Type] tools to wash vehicles' exterior, detail interior, and apply external sealant or polish.
- Accounted for all products utilized to assist with inventory control processes and purchasing objectives.
- Worked rapidly with minimal supervision to thoroughly clean exteriors and interiors of vehicles.
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Job Titles Held:
- Licensed Barber
- Car Salesman
- Janitorial Supervisor
- Car Washer Supervisor
Degrees
- GED
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