Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Recently certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture, and special collection techniques. Quick to build rapport with patients and adept at helping patients' anxiety or discomfort. Prepared to launch career in healthcare with reputable organization.

  • Outstanding customer service
  • Supervision
  • Planning and coordination
  • Problem resolution
  • Customer service
  • Team building
  • Communications
  • Organization
  • Team management
  • Relationship development
  • Process improvement
  • Sharps disposal
  • Proper storage procedures
  • Manual and finger dexterity
  • Stress management
  • Drawing blood
  • Sanitation and sterilization
  • Biohazard waste disposal
  • Quality control
  • Data entry
  • Collecting vital signs
  • Performing patient intakes
  • Medical terminology knowledge
  • Infection control procedures
  • Documentation procedures expert
  • Calm and level-headed under duress
  • Quick problem solver
  • Patient relations
  • Collecting specimens
  • Monitoring fluids
  • Understands medical procedures
  • Reliable transportation
  • Understands mobility assistance needs
  • Charting expertise
  • Quality assurance controls
  • First Aid/CPR
01/2020 to Current Licensed Barber The Social Experiment | Mobile, AL,
  • Maintained updated knowledge of industry products, including chemical composition, structure and properties.
  • Introduced special hair treatments, scalp massage and new styling tools to salon to modernize and streamline services.
  • Responded to customer inquiries by phone, email and in person.
  • Sanitized workstations and salon equipment to reduce chance of infection.
  • Examined hair texture and condition to determine appropriate treatment.
  • Set up workstation and treatment room with necessary products, equipment and supplies.
  • Created agendas and communication materials for team meetings.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
08/2016 to 01/2020 Licensed Barber Instructor/Educator Trainer Dacco | Lakeland, FL,
  • Evaluated client processes, employee performance and training progress to determine additional training needs.
  • Designed and directed orientation and training programs to meet client needs.
  • Managed various training courses by developing curricula, instructions, documents and written tests.
  • Checked tracking systems for student and instructor leaves, attendance scores and overall performance.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Scheduled training sessions based on availability of classrooms, equipment and instructors.
  • Created practice exams, exercise documents and interactive videos from older content and transferred print materials to digital.
  • Developed complete training programs and led training using expert learning techniques.
  • Leveraged simulations, team exercises and group discussions to increase training program engagement.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
08/2013 to 08/2016 CNA Paris Health & Rehab | City, STATE,
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Documented activities and recorded information in EMR system.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Collected specimens, monitored vitals and maximized patient comfort.
Education and Training
Expected in 07/2020 Certified Phlebotomy Technician | Petra Allied Health , Springdale , AR GPA:
Expected in 07/2013 Licensed Barber | DeSigner Barber & Stylist School LLC, Fort Smith, AR GPA:
Expected in 08/2013 Certified CNA | Petra Allied Health , Ft Smith, AR GPA:
Expected in 08/2016 Licensed Barber Instructor/Educator | DeSigner Barber & Stylist School, LLC, Springdale, AR GPA:
Expected in 05/2004 High School Diploma | Mcdonald County High School, Anderson, MO GPA:

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School Attended

  • Petra Allied Health
  • DeSigner Barber & Stylist School LLC
  • Petra Allied Health
  • DeSigner Barber & Stylist School, LLC
  • Mcdonald County High School

Job Titles Held:

  • Licensed Barber
  • Licensed Barber Instructor/Educator Trainer
  • CNA


  • Certified Phlebotomy Technician
  • Licensed Barber
  • Certified CNA
  • Licensed Barber Instructor/Educator
  • High School Diploma

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