Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Recently certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture, and special collection techniques. Quick to build rapport with patients and adept at helping patients' anxiety or discomfort. Prepared to launch career in healthcare with reputable organization.
Skills
Outstanding customer service
Supervision
Planning and coordination
Problem resolution
Customer service
Team building
Communications
Organization
Team management
Relationship development
Process improvement
Sharps disposal
Proper storage procedures
Manual and finger dexterity
HIPAA
Stress management
Drawing blood
Sanitation and sterilization
Biohazard waste disposal
Quality control
Data entry
Collecting vital signs
Performing patient intakes
Medical terminology knowledge
Infection control procedures
Documentation procedures expert
Calm and level-headed under duress
Quick problem solver
Patient relations
Collecting specimens
Monitoring fluids
Understands medical procedures
Reliable transportation
Understands mobility assistance needs
Charting expertise
Quality assurance controls
First Aid/CPR
Experience
01/2020 to CurrentLicensed BarberThe Social Experiment | Mobile, AL,
Maintained updated knowledge of industry products, including chemical composition, structure and properties.
Introduced special hair treatments, scalp massage and new styling tools to salon to modernize and streamline services.
Responded to customer inquiries by phone, email and in person.
Sanitized workstations and salon equipment to reduce chance of infection.
Examined hair texture and condition to determine appropriate treatment.
Set up workstation and treatment room with necessary products, equipment and supplies.
Created agendas and communication materials for team meetings.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Earned reputation for good attendance and hard work.
08/2016 to 01/2020Licensed Barber Instructor/Educator TrainerDacco | Lakeland, FL,
Evaluated client processes, employee performance and training progress to determine additional training needs.
Designed and directed orientation and training programs to meet client needs.
Managed various training courses by developing curricula, instructions, documents and written tests.
Checked tracking systems for student and instructor leaves, attendance scores and overall performance.
Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
Scheduled training sessions based on availability of classrooms, equipment and instructors.
Created practice exams, exercise documents and interactive videos from older content and transferred print materials to digital.
Developed complete training programs and led training using expert learning techniques.
Leveraged simulations, team exercises and group discussions to increase training program engagement.
Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
08/2013 to 08/2016CNAParis Health & Rehab | City, STATE,
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Documented patient intake and dietary requirements and assisted with feeding.
Documented activities and recorded information in EMR system.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Collected specimens, monitored vitals and maximized patient comfort.
Education and Training
Expected in 07/2020Certified Phlebotomy Technician | Petra Allied Health , Springdale , ARGPA:
Expected in 07/2013Licensed Barber | DeSigner Barber & Stylist School LLC, Fort Smith, ARGPA:
Expected in 08/2013Certified CNA | Petra Allied Health , Ft Smith, ARGPA:
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