Legal Secretary resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Dedicated and self-motivated bilingual professional with more than 15 years of experience in the customer service industry. Highly skilled and efficient in a fast paced office setting. Ability to stay focused when working alone as well as making positive contributions in a team environment. Comfortable operating and troubleshooting standard office equipment such as printers,fax machines, multi-line phone systems, postal meters, personal computers etc. Not afraid to ask questions to gain a better understanding of assigned tasks.
Skills
Read, write, and speak fluent English and Spanish.
Extensive knowledge of Microsoft Office and Google Apps.
Innovative and resourceful with solid communication skills.
Adaptive and collaborative with thorough attention to detail.
Social Perceptiveness and Client Advocacy
Ability to Operate and Troubleshoot General Office Equipment
Excellent Problem Solving Skills
Work Effectively with Individuals of Diverse Backgrounds.
Work History
Legal Secretary, 08/2018 to 12/2020 Dechert Llp – Boston, MA,
Received and returned telephone calls to prospective clients, gathering and documenting pertinent information on intake sheets which were then hand delivered to attorney responsible for picking up call.
Entered new case information into company database which was used to create, index, and maintain client's physical file.
Responsible for requesting employment and medical records as well as following up when not received within allotted time.
Managed accounts and records of clients, observed confidentiality with extreme discretion ensuring HIPAA guidelines were followed.
Maintained calendars, prepared legal correspondence, scheduled and coordinated depositions, mediations, and professional consults for managing associate attorney and paralegal
Provided Spanish translation/interpretation services when needed for all attorneys and paralegals in office.
Organized envelopes, operated postage meter, and mailed correspondence for staff and management.
Conferred with existing clients and other involved parties to provide them with updates and to assist in gathering and tracking any new case information.
Filled in as receptionist during lunch or absences answering incoming phone calls as well as emailing incoming faxes to appropriate staff.
Resource Room Navigator, 12/2016 to 10/2017 Akoustis Technologies, Inc. – Farmington, NY,
Greeted unemployment applicants, students, job seekers, individuals from state work release center, and general public providing assistance in navigating state website (NEworks) to set up user accounts, file initial unemployment claims, create resumes, perform job searches etc.
Provided claimants with unemployment information and step by step guides, answering any questions they had on what is required of them while they wait for decision to be made on their unemployment claim.
Demonstrated to claimants one on one on properly conducting and logging job contacts/applications into NEworks website in order to maintain in compliance with state unemployment requirements to receive weekly benefits.
Instilled confidence in job seekers by encouraging them to not allow past mistakes, lack of work experience, or preferred education requirements deter them from applying for certain jobs.
Assisted individuals in building/updating their resumes/cover letters with true descriptions of their skills/abilities and work experiences to help increase their marketability as ideal candidates with potential employers.
Provided additional assistance and instruction on operating computers to individuals of various cultural, educational, and financial backgrounds as well as individuals who were incarcerated and out on work release.
Assisted in creating email accounts for job seekers to increase efficiency in communicating with potential employers by emailing resumes/cover letters, receiving interview requests, replying to additional questions, and following up on submitted applications/resumes.
Connected individuals needing assistance with a variety of things such as basic needs, housing, learning English, furthering their education, learning new skills etc, and provided them with information or made referrals to various agencies in community that could assist them.
Human Resources Coordinator, 09/2015 to 06/2017 Advance Services, Inc. – City, STATE,
Operated multi-line phone system to efficiently answer high volume of calls on daily basis directed calls to appropriate staff, checked employees in for week, assisted them with questions or information regarding employment verifications, new job assignments, health insurance, payroll discrepancies, or employment verifications maintaining one call resolution as priority.
Greeted and checked in existing/returning employees as well as new applicants from all different ethnic and cultural backgrounds, provided assistance in English and Spanish to applicants through application/interview process using applicant kiosks.
Reviewed human resources paperwork for accuracy / completeness.
Managed administrative tasks such as copying, filing and faxing documents.
Checked voicemails periodically throughout day, returned phone calls or forwarded messages to appropriate staff, managed staff calendars, and scheduled interviews ensuring even workload distribution to prevent schedule conflicts with offsite clients.
Accurately entered paper applications into database, collected valid time sensitive documents from applicants to maintain compliance with E-Verify government regulations, and conducted background checks to ensure the right people were being placed in right job based on customer's requests.
Maintained daily spreadsheet and generated reports regarding open orders, job placements, and employee terminations to keep management up to date on location performance.
Created Spanish flyers, and participated in Spanish television advertisements to assist in recruiting Spanish speaking applicants
Education
High School Diploma: , Expected in Lincoln High School - Lincoln, NE GPA:
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