Learning Ambassador resume example with 3+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Experienced learning trainer and experienced with working with students to improve academics and guide towards career goals. Tutors and mentors students in need of educational support. Dedicated to fostering individual talents upon foundation of basic skills necessary in modern workforce.

  • Training manuals and materials
  • Program performance assessment
  • Team-building activities
  • Product development
  • Training program development
  • Motivational speaking
  • Data management
  • Critical thinking
  • Friendly, positive attitude
  • Customer service
08/2020 to Current Learning Ambassador Eso | Washington, MN,
  • Used handheld scanner to sort products onto appropriate shelves daily.
  • Cleared debris and emptied carts from work area frequently to maximize productivity and maintain safety.
  • Arranged incoming and outgoing shipments according to dates and weights.
  • Double checked changing work orders before starting daily tasks.
  • Completed product assembly according to standardized procedures.
  • Assisted assessment of finalized product development to maintain QC standards.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Tutored students one-on-one to help progress through program in timely manner.
  • Responded to student and faculty issues regarding software systems and other instructional technology tool issues by e-mail, phone call or in person.
  • Supported students in comprehension and completion of homework as well as for ongoing literacy work.
  • Documented course development and archival processes as requested.
  • Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in students.
  • Developed academic framework within which each student could best discover and apply appropriate language, reading and learning skills.
  • Organized and maintained environment conducive to productive learning experience for students.
  • Implemented instructional technology support using various tools for teaching and learning, including following related software programs and applications used in eLearning.
  • Devised special strategies for reinforcing material or skills based on needs, interests and abilities of individual students.
  • Researched various topics and information on distance learning as requested by administrative officials, managers and staff members.
  • Instructed students on proper utilization of computers and class-related technology.
  • Guided students in learning course content by referring to student class notes, assignments and class resources.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Checked tracking systems for student and instructor leaves, attendance scores and overall performance.
  • Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.
  • Managed various training courses by developing curricula, instructions, documents and written tests.
  • Coordinated development of training materials, including manuals, standard operating procedures and employee handbooks.
  • Developed skill-specific training programs to promote employee development.
  • Documented training activities and changes to analyze program effectiveness.
  • Served needs of as many as hundreds customers per shift, including collecting payments, tracking rewards and handling customer service issues.
  • Oversaw warranty counseling process to manage expense controls.
  • Achieved top satisfaction, retention and referral rankings on consistent basis.
11/2019 to Current Assistant Manager Medstar Health | Nottingham, MD,
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Planned and prepared workflow schedules, delegating tasks for team members.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Developed and implemented performance improvement programs, resulting in 35% increase in efficiency.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Completed inventory audits to identify losses and project demand.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
04/2019 to 01/2020 Cook Highgate Senior Living | Wenatchee, WA,
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Created hundreds orders simultaneously during busy periods.
  • Oversaw food product inventory, making recommendations to manager to streamline kitchen operations.
11/2017 to 04/2019 Cook Highgate Senior Living | Issaquah, WA,
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Created approximately hundreds orders simultaneously during busy periods.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Prepared hundreds dishes per day in fast-paced environment while maintaining high customer satisfaction rate.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Collaborated in staff meetings and resolve service, product and personnel issues.
Education and Training
Expected in 06/2019 High School Diploma | Beddingfield High School, Wilson, NC GPA:

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Resume Overview

School Attended

  • Beddingfield High School

Job Titles Held:

  • Learning Ambassador
  • Assistant Manager
  • Cook
  • Cook


  • High School Diploma

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