Lawyer resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

A highly-trained, quality-oriented professional with 11+ years of experience in the public sector; Highly adaptable, thrives well in a challenging work environment, and always interested in learning new things; Proven punctuality, team player who loves to help other people, but can also work independently with minimum to no supervision; and a US permanent resident with work authorization.

  • Communication
  • Writing Skills
  • Research and Analysis
  • Time management
  • Case and records management
  • Organizational skills
  • Problem solving
  • Interpersonal Relations
  • Reports preparation
  • Microsoft Office
Lawyer, 03/2015 to 02/2021
VodafoneRatingen, DE,
  • Properly screened 2000+ requests and referrals, ensured with 100% accuracy that all forms and attachments were in compliance with manual of procedures, and that cases were ripe for legal action
  • Maintained a database of all cases handled as well as physical files for efficient file retrieval, timely response to information requests and reports submission while complete confidentiality was ensured according to law and policy
  • Personally managed calendar that resulted in 100% attendance to hearings, timely compliance with high accuracy to service level agreements and court orders
  • Attended meetings and hearings fully prepared by conducting thorough legal research, prepared legal documents with correct annexes and exhibits, as well as prepared witnesses for trial
  • Negotiated with members and opposing counsels, within the bounds of law and procedure, that resulted in 90% of cases having been settled before going to trial, and consistent achievement of the department’s performance targets.
  • Made follow-ups with concerned officials that ensured timely compliance to memos, requests and other directives seeking appropriate action
  • Supervised a team of 5 members that ensured continued operations in the absence of the department head, reviewed reports for accuracy, and proofread documents for spelling and grammar
  • Participated in interview and selection of 4 employees, conducted orientation and training for 7 new hires, and with continued coaching, errors were reduced to 0% in less than a month
  • Faithfully performed additional duties as Member of the Technical Working Group, Bids and Awards Committee and Deputy Sheriff of the Operations Legal Department without remuneration
  • Awarded as 2018 Best Support Service Employee of the Visayas West 1 Legal Department and Operations Legal Services Division II for exceptional performance and consistent demonstration of exemplary ethical behavior and extraordinary act of public service.
Trainee Lawyer, 03/2014 to 03/2015
Workforce LogiqAtlanta, GA,
  • Observed legal proceedings in various courts involving the SSS that resulted in acquiring litigation skills and effective handling of hearings in the absence or incapacity of the handling lawyer.
  • Screened telephone calls, took messages with high accuracy, greeted and welcomed guests, and logged all incoming processes and correspondences
  • Routed correspondences, documents, processes, and messages to correct officials for proper handling
  • Interacted with members by phone, email or in-person and provided accurate information
  • Maintained daily status updates of all pending cases that was utilized for efficient reference and timely submission of accurate reports
  • Drafted professional memos and letters with 100% supervisor approval and kept an accurate log of all outgoing communications
  • Assisted supervisor in departmental tasks such as timely completion of employee performance reviews, and documents for personnel hiring
  • Compiled physical and electronic copies of manual of procedures, relevant office orders, personnel orders, applicable decisions and jurisprudence for easy reference that avoided errors
Accounts Officer, 07/2007 to 03/2014
University Of Utah Medical GroupMidvale, UT,
  • Utilized the SSS Online Inquiry System and SSS Accounts Management Systems, classified over 3,000+ employer accounts, and identified delinquent accounts while having maintained 100% confidentiality of information as required by law and policy
  • Visited at least 4 registered businesses a day, kept employers and their employees abreast of SSS updates that ensured client satisfaction, continued compliance, and protection from potential fraudsters and benefits scammers
  • Promptly acted upon complaints for employer’s non-compliance, served accurate billings/assessments and within parameters of law and guidelines, negotiated in a calm and professional demeanor that resulted in settlement without legal intervention
  • Timely acted upon requests for investigations and promptly submitted reports that accurately conveyed the findings and results ensuring benefits claims were released to deserving beneficiaries
  • Brought SSS services closer to the people through seminars, information coverage drives and coordination with partner banks and authorized collecting agents that resulted in consistent achievement of the unit’s monthly performance targets.
Clerk, 07/2005 to 07/2007
Social Security SystemCity, STATE,
  • Provided friendly assistance to around 30+ daily walk-in members and within the day, completed various requests utilizing online inquiry system
  • Maintained 100% confidentiality of information in accordance with law and policy
  • Developed a checklist of requirements that reduced servicing time for a single customer by an estimated 25% and minimized office re-visits for the same transaction to a near one
  • Carefully screened and reviewed eligibilities, forms, and attachments that resulted in high rate of claims approvals
  • Minimized client referrals to supervisor or other officials for only those that were necessary or beyond my level of expertise
Education and Training
Juris Doctor: Law, Expected in
Holy Name University - Bohol, Philippines,
Bachelor of Business Administration: Management, Expected in
SilClairean University - Dumaguete City, Philippines,

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Resume Overview

School Attended

  • Holy Name University
  • SilClairean University

Job Titles Held:

  • Lawyer
  • Trainee Lawyer
  • Accounts Officer
  • Clerk


  • Juris Doctor
  • Bachelor of Business Administration

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