Barista with great people skills and 1.5 years in large coffee shop chain, Starbucks. Successful at creating a personalized experience for each customer. Knowledgeable about the steps of coffee production, from planting to roasting to brewing. Seeks employment as a Barista with a team dedicated to quality coffee and customer satisfaction.
Exceptional customer service
Friendly and outgoing
Service-oriented team player
Fast and efficient service worker
Food Handler certificate
Opening and closing duties
to 06/2013 Juice It Up – Victorville
to 10/2014 Juice It Up – Pasadena
Cut, sliced and peeled perishable garnishes and fruits for beverages.
Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
to 11/2015 Chick Fil A – Pasadena
Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Stocked and replenished merchandise according to store merchandising layouts.
Managed food delivery for 200+ guests for special events
Cleaned and organized eating, service, and kitchen areas
Helped with preparation, set-up, and service for catering events
to Current Starbucks – Pasadena
Accurately took to-go and special orders via phone.
Prioritized drink requests while managing interruptions.
Engendered customer loyalty by remembering personal preferences and allergy information.
Developed and demonstrated skillful and creative latte art to engage customers.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Cleaned counters, machines, utensils and seating areas daily.
Complied with standards for merchandising, stocking and storing product.
High School Diploma: 2013 Excelsior Education Center - Victorville
Completed Starbucks Coffee Masters Course with excellence.