|Operating Systems: Windows 8; Windows 7; MS 98, 2000; MS Windows Vista, XP; MS Windows Server 2003 Software Applications: MS Office Suite 2000-2010; Microsoft Outlook; Norton Ghost; Desktop Asset Request & tracking system (DART); Carbon Copy; Remote Control; Remedy Ticketing system; Lotus Notes Mail; Altiris; Eracent; PGP Encryption; Run advertise; Entrust Entelligence Digital ID; Cisco AnyConnect VPN Client; Extend 360; System Center Configuration Manager (SCCM); RSA Authentication Manager; Active Directory; Scientific Word; La Tex; Symantec Endpoint; Guardian Edge; RightNow Hardware: Cisco IT Essentials (PC software and hardware); HP desktops & laptops; Dell desktops & laptops; Lenovo ThinkPad laptops; Compaq laptops & desktops Certifications: CompTIA A+; CompTIA Network +; Testout PC Pro|
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