(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Career Overview

Enthusiastic, creative and reliable Customer Service Professional with solid understanding of the dynamics of the apparel, shoe and accessories industry. Sales background in high end fashion, experienced Japanese-English translator, motivated to join growing company.

Core Strengths
  • Fashion knowledge
  • Trend and emerging brand awareness
  • Courteous demeanor
  • Energetic work attitude
  • Top sales performer
  • Customer service expert
  • Quick learner with can-do attitude
  • Superior communication skills
  • Skilled writer, editor, proofreader
  • Strong organizational skills
  • Sharp problem solver
  • Proficient with Microsoft Office Suite
  • Skilled, fast typist
  • Telecommunication skills
  • Self-motivated professional
  • Advertising background
  • High work standards
  • Articulate and well-spoken
  • Strong problem solver
  • Works well under pressure
Educational Background
University of Hawaii Honolulu, HI Expected in Bachelor of Arts : Japanese Language and Literature - GPA :

Dean's Honor Roll

Golden Key Honor Society

Additional coursework in Marketing and Advertising


Early recruitment from college to International translation firm as Japanese-English translator. Translated documents for fashion brands, skin care, cosmetics and other commercial sectors.

Top sales performer for high-end fashion boutiques, earning company-wide recognition for three consecutive years.

Customer service professional repeatedly solved complex insurance claims and problems resulting in satisfied patients and patient retention.

Work Experience
Arcosa, Inc. - Japanese-English Translator
Moody, TX, 1/1/1753 12:00:00 AM - 1/1/1753 12:00:00 AM

Translate wide range of documents from Japanese to English and English to Japanese for retail and Internet businesses.

Translate ad copy and product descriptions for Japanese language publications, web sites and companies doing business with Japan.

Translate articles from fashion, news, special interest, and industry magazines and newspapers for companies and individuals doing business with Japan.

Gucci - Lead Sales Professional
City, STATE, 1/1/1753 12:00:00 AM - 1/1/1753 12:00:00 AM

Delivered excellent customer service by greeting and assisting each customer.

Completed training each season for new trends and products in brand.

Addressed daily phone and email product inquiries, converting over 90% into sales

Prevented store losses using awareness, attention to detail and integrity..

Trained staff to deliver outstanding customer service.

Addressed customer inquiries and resolved complaints.

Stocked and restocked inventory when shipments were received.

Chanel - Sales Professional
City, STATE, 1/1/1753 12:00:00 AM - 1/1/1753 12:00:00 AM

Exceeded targeted sales goals. Reached 1 million mark 3 consecutive years.

Answered customers' questions regarding products, prices and availability.

Maintained visually appealing and effective displays for the entire store.

Offered exceptional customer service to differentiate and promote the company brand.

Responded to all customer inquiries in a timely manner.

Used networking opportunities to create successful, on-going business relationships.

Shared product knowledge with customers while making personal recommendations.

Created strategies to develop and expand existing customer sales, which resulted in increase in monthly sales.

Emphasized product features based on analysis of customers' needs.

Attended training, sales classes and product seminars.

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Resume Overview

School Attended

  • University of Hawaii

Job Titles Held:

  • Japanese-English Translator
  • Lead Sales Professional
  • Sales Professional


  • Bachelor of Arts

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