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Janitorial Cleaner Apartment Cleaner resume example with 11 years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Communicates effectively

Adaptive team player

Exceptional multi-tasker Able to work with hands continuously Works well under pressure Written and oral communication skills

Dependable and hardworking cleaner skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.

Adept at handling commercial cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements.

Meticulous Cleaner - Housekeeper with good performance record maintaining clean, sanitized and tidy environments for guests and clients. Skilled at deep cleaning, dusting and polishing. Proven history of performing with excellent work ethic and dependability.

Skills
  • Work Ethic
  • Customer Service
  • Friendly, Positive Attitude
  • People Skills
  • Organizational Skills
  • Microsoft Office
  • Reliable and Trustworthy
  • Active Listening
  • Computer Skills
  • Facility and Site Cleaning
  • Physical Stamina
  • Supply Inventory Management
  • Multitasking and Prioritization
  • Strong Work Ethic
  • Maintaining Building Security
  • Conscientious and Detail-Oriented
  • Adaptable and Flexible
  • Heavy Lifting
  • Valid State License
  • Stainless Steel Polishing
  • Laundry Management
  • Checklists and Recordkeeping
  • Emergency Clean-Up
  • Daily Facilities Cleaning
  • Flexible Schedule
  • Customer Service-Focused
  • Decision Making
  • New Employee Training
  • Scheduling and Coordinating
  • Team Leadership
  • Managing Operations and Efficiency
  • Verbal and Written Communication
  • Hiring and Training
  • Teamwork and Collaboration
  • Documentation and Reporting
  • Employee Coaching and Motivation
  • Guest Relations
  • Customer Relationship Management
  • Stocking Bathrooms
  • Light Fixtures and Ceiling Fans
  • Focused and Detail-Oriented
  • Professional and Courteous
  • Service Oriented
  • Room and Public Space Cleaning
  • Detail-Oriented
  • Time Management
  • Supply Replenishment
  • Cart Stocking and Organization
  • Multitasking and Prioritizing
  • Trash Collection and Disposal
  • Wall and Ceiling Cleaning
  • Laundry Cleaning
  • Carpet Vacuuming
  • Furniture Dusting
  • Glass Cleaning
  • Kitchen Cleaning and Dishwashing
  • Commercial Cleaning
  • Linen Cleaning and Storage
  • Restroom Servicing
  • Residential Cleaning
  • Positive Team Player
  • Communication and Interpersonal Skills
  • Use of Chemical Cleaners
  • Willingness to Learn
  • Fixture Cleaning and Polishing
  • Attention to Detail
  • Laundry Equipment Settings
  • Laundry Folding
  • Steaming and Pressing
  • Transport and Sorting
  • Problem-Solving
  • Relationship Building
  • Team Building
  • Cash Handling
  • Complaint Resolution
  • Cleaning and Sanitizing
  • Inventory Stocking
  • Payment Processing
  • Pricing and Markdowns
  • Reliable and Responsible
  • Cash Register Operations
  • Problem Solving
  • Gift Wrapping
  • Customer Transactions
  • Employee Training
  • Honest and Dependable
  • Cooperative Attitude
  • Credits and Refunds
  • Feedback Acceptance
  • Staff Supervision
  • Basic Mathematics
  • Ticket Sales
  • Total Payment Calculation
  • Creative Thinking
  • Coupon Redemption
  • Checkout Station Oversight
  • Coin and Currency Counting
Experience
11/2015 to 11/2020 Janitorial Cleaner/Apartment Cleaner Proper Hospitality | Beverly Hills, CA,
  • Clean restrooms including cleaning toilets, urinals and sinks
  • Mopped the floors, filled paper towel, toilet paper and soap dispensers
  • Removed trash, emptied waste containers and removed waste from the premises to selected area
  • Cleaned entry door glass inside and exterior
  • Kept janitor’s cabinet in a clean, tidy and arranged condition
  • Damped wipe containers as needed
  • Cleaned corridors, stairs, stairwells, walls and partitions
  • Used a range of hand operated equipment, detergents and other cleaning products
  • Maintained supply closets
  • Performed daily deep cleaning
  • Efficiently cleaned and vacuumed facilities, offices, properties and buildings
  • Sanitized equipment, facilities and supplies
  • Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
  • Stocked, sanitized, cleaned and inspected restrooms.
  • Read and followed company, customer and safety rules, policies and procedures.
  • Notified superiors of damaged fixtures, dispensers and furniture or building issues.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
  • Sanitized frequented areas and equipment using approved supplies.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Handled, labeled, and stored various hazardous chemicals and solutions safely to prevent injuries.
  • Responded to emergency cleaning requests to meet client expectations.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Created inventory checklists and stocked housekeeping carts daily.
  • Inspected building perimeters, removed trash, and swept sidewalks to keep outside areas organized and tidy.
09/2010 to 09/2015 Cleaner K.A.A INC | City, STATE,
  • Clean building floors by sweeping, mopping, scrubbing, or vacuuming them
  • Gather and empty trash
  • Service, clean, and supply restrooms
  • Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures
  • Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created
  • Move heavy furniture, equipment, and supplies, either manually or by using hand trucks
  • Requisition supplies and equipment needed for cleaning and maintenance duties
  • Set up, arrange, and remove decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings
  • Clean and polish furniture and fixtures
  • Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees
  • Dust furniture, walls, machines, and equipment
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Responded to emergency cleaning requests to meet client expectations.
  • Inspected building perimeters, removed trash, and swept sidewalks to keep outside areas organized and tidy.
  • Took rugs and mats outside to remove dust and dirt.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Cleaned sinks, floors, and mirrors to keep bathrooms sanitized and organized.
  • Reported damaged and broken furniture, upholstery, and fixtures to supervisors.
  • Spot-cleaned glass surfaces and windows with cleaning solutions.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
  • Sanitized frequented areas and equipment using approved supplies.
03/2009 to 03/2010 Front Desk Clerk/Manager Pro Clean Dry Cleaners | City, STATE,
  • Maintained clean and presentable reception area to maintain professional business reputation.
  • Processed payments, issued bills and kept drawers accurate to meet financial targets.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Reviewed account information and individual customer charges to produce correct bills.
  • Welcomed large volume of guests and improved overall customer service.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Investigated and independently resolved customer complaints to boost satisfaction.
  • Cultivated professional relationships with guests, improving customer retention through coordinated service.
  • Promoted long-term loyalty by delivering professional, knowledgeable support to meet every need.
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
Education and Training
Expected in 01/2011 GED | Stalker Community Education, Flint, MI GPA:
Additional Information
  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

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Resume Overview

School Attended

  • Stalker Community Education

Job Titles Held:

  • Janitorial Cleaner/Apartment Cleaner
  • Cleaner
  • Front Desk Clerk/Manager

Degrees

  • GED

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