LiveCareer-Resume

janitorial cleaner resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Seasoned facilities team member with expertise in cleaning, stocking and maintaining large and small facilities. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking.

Skills
  • Sanitation Practices
  • Disinfection Practices
  • HAZMAT knowledge
  • Lawn mowing
  • Chemical cleaners
  • Facilities maintenance
  • Work orders
  • Basic math
  • Planning and Coordination
  • Compassion
  • Critical thinking
  • Interpersonal Communication
  • Relationship-Building
  • Reading comprehension
  • Crew Management
  • Chemical Handling
  • Laundry
Education
Wyndham , Expected in 05/2014 Ged : - GPA :
Hope Ft. Worth, Texas, Expected in 10/2014 Forklift Driver : Osha Certified Forklift Driver - GPA :
Work History
City Wide Facility Solutions - Janitorial Cleaner
Cedar Park, TX, 10/2015 - Current
  • Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Handled equipment, chemicals and materials properly and with caution.
  • Completed routine floor maintenance, including stripping, sealing and finishing.
  • Worked alongside other cleaners to complete sizable jobs in corporate office buildings.
  • Spearheaded effective cleaning projects by implementing night stalking and sanatation, improving workflows by 50% within 2 days.
  • Improved building cleanliness by employing safe and eco friendly products and using new disposable towels on all items .
  • Specialized in working with industrial cleaning products within strict safety procedures.
  • Supervised supplies in inventory and submitted reorder requests.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Established and maintained clean and comfortable environments in all types of buildings by vacuuming, cleaning windows and dusting.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Cleaned, vacuumed and dusted all areas of all different types of building to maintain organized, professional appearance for employees and clients.
  • Worked on team of numerous staff members to service many different types of professional and commercial rooms daily.
Savatree - Tree Service Groundsman
Fort Collins, CO, 01/2013 - Current
  • Trimmed greenery, shrubs and hedges to maintain uniform appearance.
  • Created striking landscape designs applying years of industry knowledge.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Organized materials, tools and equipment to supply team members.
  • Operated Type and Type machines to safely move Type materials.
  • Learned how to complete Task and Task with minimal supervision, contributing to successful Result.
  • Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
  • Limbed and pruned variety of tree species, including Species and Species.
  • Operated shredding and chipping equipment and fed limbs and brush into machines.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Completed minor preventative maintenance and mechanical repairs on equipment.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Handled number calls per timeframe to address customer inquiries and concerns.
  • Increased customer satisfaction by resolving product or service issues.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Resolved problems, improved operations and provided exceptional service.
Aramark Corp. - Gaming Attendant
Racine, WI, 01/2014 - 05/2017
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Reported concerns, broken machines and out-of-order games to supervisor.
  • Explained and demonstrated games and attractions to assist guests.
  • Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
  • Served needs of more than Number customers in busy Type environment.
  • Answered guest questions to provide fun game experience.
  • Informed Job title on duty of significant concerns, broken machines, out of order games and problems.
  • Interacted with guests to encourage play and enforced rules of each game.
  • Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
  • Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
  • Assisted with ticket redemption and provided prize selection to customers.
  • Communicated proactively with guests to troubleshoot problems and provide guidance.
  • Assisted in marketing efforts by hanging posters and advertisements to inform community of recreational opportunities.
  • Adhered to safety regulations for facility usage including capacity and fire marshall restrictions.
  • Facilitated birthday parties and special events to deliver high levels of guest satisfaction.
  • Recorded daily opening and closing reports to reconcile sales.
  • Reported game malfunction to maintenance department for resolution to decrease machine downtime.
  • Memorized games and rules to facilitate positive entertainment experience.
Ihop - Waitress
City, STATE, 08/1998 - 09/2002
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Investigated and integrated enhanced service and team management strategies to boost business profits.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Created, updated and implemented training plans in collaboration with restaurant management.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Provided continuous evaluation and feedback to server employees.
  • Liaised between executives and entry-level workers, facilitating smooth communication and successfully achieving Result.
  • Used Software to design training for Type employees and increase company retention and productivity rates Number%.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Prepared beverages and filled food orders for customers.
  • Upsold Type specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Displayed enthusiasm and promoted Type service to customers, successfully increasing referrals and walk-in business.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Prepared specialty desserts for customers including Type and Type.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $Amount per table.
  • Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

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Resume Overview

School Attended

  • Wyndham
  • Hope

Job Titles Held:

  • Janitorial Cleaner
  • Tree Service Groundsman
  • Gaming Attendant
  • Waitress

Degrees

  • Ged
  • Forklift Driver

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