janitor resume example with 12+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Friendly Insurance Specialist promoting a background in keeping sensitive patient data confidential while maintaining knowledge of Medicaid and private policy benefits. Possessing great relationship building and communication skills. Looking to tackle new challenges with a company that values dynamic skills and a strong work ethic.
Skills
Database management
Secure data practices
Dental terminology
Insurance terminology
Insurance plan verification
Practice management
Account management expertise
Documentation skills
Excellent multi-tasker
Flexible scheduling
Courteous demeanor
Strong communication skills
Cheerful and energetic
Organizational strengths
Detail-oriented
Cash handling accuracy
Inbound and outbound calling
Effective team player
Dependable and reliable
Adaptive team player
Proficient in MS Office
Insurance billing
Patient scheduling
Technologically savvy
Understanding of dental insurance
Recordkeeping and bookkeeping
Data entry
Efficient and accurate
Credit and cash transactions
Bank deposits
Payment processing
Customer service
Safety protocols
CPR training
Experience
Janitor, 01/2009 - 04/2016 Quality Custom Distribution – Franklin Park, IL,
Implemented step-savers that reduced cleaning time per room while maintaining company quality standards.
Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness.
Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs.
Cleaned and restocked toiletry items to support employee needs.
Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Maintained inventory of cleaning supplies and documented items requiring reorder.
Supervising employees to ensure the job is done correctly.
Managing keys and alarm codes to each building.
Front Office Business Assistant , 04/2016 - 09/2018 Heartland Dental – Crystal Lake, IL,
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within a high-volume environment.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Verified, updated and entered patient information into system.
Answered and managed incoming calls and emails.
Maintained master calendar and scheduled new appointments based on provider availability.
Arranged documents for insurance claims.
Collected payments from patients and arranged payment schedules.
Educated patients on treatment procedures and post-procedure home care.
Gathered medical information, dental health history and vitals from patients.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Kept reception area clean and organized to offer positive first impression to every visitor.
Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
Sorted incoming mail and directed to correct personnel each day.
Greeted customers, answered general questions and directed to appropriate locations.
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
Took accurate messages for staff and management to facilitate open and speedy communication.
Verifying and acquiring insurance breakdowns.
Verifying insurance tables and fee schedules are correct for quoting treatment.
Taking in insurance payments and making daily bank deposits.
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