I am very attentive towards customers and pride myself is knowing how to best help them so they have the best experience and become a recurring customer. All of my jobs have required me to interact with the public and I have many years of doing that. I like to do all of my jobs to their fullest extent and never half way done. I am goal oriented and like to do whatever I can to make things for efficient and be done smoothly and the best they can be.
Skills
Oral and written communication
Administrative duties
Customer service-focused
Janitorial equipment familiarity
Effective sales techniques
Dining customer service
Sales techniques
Check payment processing
Education and Training
California University of PennsylvaniaCalifornia, PAExpected in 05/2022 ā āBachelor of Social Work :Social Work - GPA:
Experience
Shipmonk - Janitor Fort Lauderdale, FL, 06/2019 - 08/2020
Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
Maintained a safe working environment through the prevention of accidents, the preservation of equipment, and adhere to OSHA standards of safe working practices.
Operated janitorial equipment properly and safely.
Vacuumed carpets, mopped floors and washed blinds, using company-approved cleaning products.
Scraped gum off of hard surfaces and carpet.
Wet mopped and spot mopped public corridors, washrooms and classrooms.
Wiped down various surfaces, including [Type] and [Type], using approved cleaning products to prevent growth of bacteria and viruses.
Set up and took down chairs and tables.
Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs.
Gathered and emptied trash and recycling bins.
Immediately cleaned up spills and wet areas on floors resulting from ceiling leaks to prevent customer and personnel falls.
Removed breakfast and lunch garbage after each meal period.
Swept and mopped floors with proper signage to prevent customer injury.
Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines and trained other [Job Title]s in proper usage.
Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections.
Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
Moved and carried equipment and furniture.
Scrubbed and cleaned bathroom fixtures and partitions on [Timeframe] basis to remove mildew, dirt and mold.
Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness.
Dusted furniture, walls, machines and equipment, replaced burned out lightbulbs and performed [Task] for [Number]-room office building.
Performed daily cleaning, including vacuuming, mopping and disinfecting of facility with [Number] rooms.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Mynd - Waitress/Assistant Bartender Dallas, TX, 06/2019 - 12/2019
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Minimized customer wait times by efficiently taking and filling over [Number] orders each day.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Served plated dinners, buffet style dinners and passed hors d'ouevres for parties of [Number] to [Number].
Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
Prepared salads and appetizers to back up kitchen staff.
Calculated charges, issued table checks and collected payments from customers.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
HeadQuarters Salon - Assistant City, STATE, 05/2017 - 08/2018
Organized personal and professional calendars.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Restocked office and break room supplies independently to maximize team productivity.
Listened to customer needs, identified solutions and explained latest promotions.
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