Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Seeking the opportunity to secure an Information Technology Support Specialist II position with the City of Sacramento. I plan to utilize my effective communication skills along with my strong technical foundation to benefit the department while pursuing career growth opportunities.

Work History
iOS App Reviewer, 07/2015 - Current
Metropolitan State University Of Denver Denver, CO,
  • Evaluate third-party applications for the iOS App Store based on guidelines and policies.
  • Share feedback with software developers when appropriate.
  • Chosen to participate in user acceptance testing (UAT) for both internal software and App Store Review procedures.
  • Provide hardware and software technical support to internal members of the App Store Review department.

Specialist, Family Room Specialist, and Genius, 10/2011 - 06/2015
Apple Retail City, STATE,
  • Provide a personalized shopping experience to customers by presenting them with their complete solution. 
  • Share my passion for Apple technology while providing exemplary customer service.
  • Greet customers in a warm, friendly, and helpful manner by sharing one-on-one knowledge while translating technological processes into layman's terms.
  • Attained Apple Certified Macintosh Technician certification on February 1, 2013.

Outreach, Tobacco, and Other Drug Prevention Intern, 08/2011 - 11/2011
California Lutheran University - Wellness Programs City, STATE,
  • Responsible for the upkeep of the Wellness Program website, email, Facebook, Twitter, YouTube, and QR codes.
  • Planned social media events related to the prevention of tobacco and other drug use.
  • Developed a peer educator program to be used around campus to promote better awareness of Wellness topics, such as Healthy Living, Alcohol Education, Sexual Responsibility, Drug Prevention, and Outreach.

Student Technician, 08/2009 - 04/2011
California Lutheran University - Media Services City, STATE,
  • Set up laptops and other electronic presentation equipment for faculty and students.
  • On call during nights and weekends to resolve technical issues.
  • Provided training on the use of electronic presentation equipment and supplemental software.


Bachelor of Arts: Communication - Film and Television Production, Expected in 2013
California Lutheran University - Thousand Oaks, CA
  • Graduated with Communication Honors

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  • California Lutheran University

Job Titles Held:

  • iOS App Reviewer
  • Specialist, Family Room Specialist, and Genius
  • Outreach, Tobacco, and Other Drug Prevention Intern
  • Student Technician


  • Bachelor of Arts

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