Intent Analyst Resume Example

I collected customer feedback and made process changes to exceed customer satisfaction goals. Also I provided accurate and appropriate information in response to customer inquiries. Properly directed inbound calls in phone queues to improve call flow. Lastly, I used my keyboarding skills the whole shift with this job.

I took necessary steps to meet customer needs and effectively resolve food or service issues. I recorded customer orders and repeated them back in a clear, understandable manner.Served fresh, hot food with a smile in a timely manner. Also cleaned food preparation areas, cooking surfaces, and utensils.Frequently washed and sanitized hands, food areas and food preparation tools. I closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Up-sold additional menu items, beverages and desserts to increase restaurant profits.

I accepted payment from customers and made change as necessary. Also I assisted diners with seating as needed. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. I stocked supplies in serving stations, cupboards, refrigerators, and salad bars. I took beverage and food orders for customers. Lastly,I made sure they were satisfied with the service.