Bi-lingual Licensed Professional Counselor with experience servicing participants who battle alcohol and drug addiction. Primary environments include community outreach programs and inner city crisis centers. Noted for the ability to establish rapport quickly with clients, employing cognitive behavioral therapy, crisis intervention and trauma-focused strategies. Diligent in researching strategies to engage resistant clients. Experienced in facilitating psychoeducational and psychotherapy groups with adults, adolescents, and children. Dedicated to becoming a liaison of change within the lives of individuals who have been affected negatively by addiction, trauma, loss, and advocating for those who seek a mentally healthy lifestyle.
Education and Training
Master of Science, Counseling2014National Louis University － Chicago, ILCounseling
Bachelor of Arts, International Studies2003Moody Bible Institute － Chicago, ILInternational Studies
Intake CounselorJan 2015 to Current Healthcare Alternative Systems, Inc － Chicago, IL
Conduct intake assessments for adult male and female participants.
Assess participants for substance dependency and diagnose accordingly.
Conduct urine screening for all participants being assessed as well as group participants.
Facilitate Intensive Outpatient behavioral counseling group for men.
Facilitate Continuing Care support group for participants who have successfully completed treatment.
Develop treatment plans for participants receiving Intensive Outpatient treatment.
Conduct case reviews with participants to assess need, abstinence, risks of relapse, and recovery environment.
Provide referral source (i.e parole/probation officer, DCFS, case worker, IDHFS, IDOC) with up to date status on treatment progress.
Provide individual counseling sessions with participants who require extra support when necessary.
Counseling InternJan 2013 to Jan 2014 Rainbow House － Chicago, IL
Exercised crisis intervention strategies to ensure safety of clients as well as the family unit.
Conducted new client intake assessments for children and adolescents who are at risk victims of domestic violence.
Counseled individuals and family members on coping strategies to improve daily interactions in the home as well as social settings.
Co-facilitated children, tween, and teen support and psychoeducational groups.
Facilitated early social skills development groups for children.
Case managed 15 cases of at-risk adolescents.
Developed service/treatment plans for clients.
Answered crisis hotline, following all proper protocols when providing emergency counseling and providing proper referrals.
Co-facilitated parenting psychoeducational support groups.
Referred and linked clients to supportive services (i.e transportation, medical services etc.) Advocated for clients with regards to their environmental, social, educational, physical and mental needs.
Union StewardJan 2008 to Jan 2015 United States Postal Service － Chicago, IL
Perform duties including casing mail, tying down mail, and accurately delivering mail, parcels and other priority items in order to provide customers with efficient service.
Participate in the Carrier Optimum Routing team, which requires research and data entry to assess route and delivery changes throughout the city of Chicago.
Survey carrier routes with the Address Management System by investigating vacancies and/or new developments for the efficient processing of mail.
Investigate customer complaints and address them accordingly with carriers, management, and submitted resolutions for review by consumer affairs.
Manage the Vehicle Utilization System that audits mileage for every vehicle within the delivery unit.
Provide interpretation services and advocate for all Spanish speaking customers within the coordinates of the delivery unit.
Advocate for union members in regards to contract, discipline, and other grievance matters.
ParalegalJan 2005 to Jan 2008 Law Office of Scott D. DeSalvo － Chicago, IL
Managed and coordinated cases of new clients throughout the litigation process.
Subpoenaed medical records and bills process which required customer service as well as collaboration with medical providers.
Filed personal injury and domestic cases with the Clerk of the Circuit Court as well as provided information on how to assist clients with legal matters and case management.
Screened new clients to assess whether firm would be able to effectively represent the client and advocate their needs.
LICENSURE/CERTIFICATION/TRAININGS Licensed Professional Counselor #178.010899, EXP. 3/31/2017 National Certified Counselor #335164, EXP. 3/31/2020 Trauma-Focused Assessment of Child Witnesses to Domestic Violence, July 2013 Short-Term Trauma-Focused Treatment of Child Witnesses to Domestic Violence, July 2013 40 Hour Domestic Violence Training, April 2013