Housekeeping/Maid Resume Example
Competent Housekeeping Room Attendant with over 5 years of experience in providing excellent housekeeping services in hotel and private residence settings. Capable of handling work and staff pressure in fast-paced environment. Successful at meeting quality and efficiency goals and accommodating client preferences regarding housekeeping methods.
Committed to providing exceptional customer service. Folds and counts linens, trains new hires and conducts daily room inspections while remaining attentive to detail. Knowledgeable in hotel policies and standards. Highly effective in diffusing volatile situations.
Creative hospitality professional with a wealth of knowledge in local history. Offering excellent guest service and public speaking skills. Looking to utilize dynamic presentation abilities in the position of tour guide.
Front Desk Agent skilled in quickly processing hotel reservations and check-in and check-out procedures. Fast learner with experience computer software programs.
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- Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
- Interacted pleasantly with clients and patrons when performing daily duties.
- Collected trash from receptacles and surfaces, discreetly removing items for disposal.
- Supplied guests with extra towels and toiletries when requested.
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
- Spot cleaned carpets using industrial carpet cleaner.
- Replaced sheets and pillowcases daily and used hospitality corners on all beds.
- Cleaned and returned vacant rooms to occupant-ready status.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
- Swept and damp-mopped private stairways and hallways.
- Kept utility sink rooms in clean, neat and orderly condition.
- Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
- Furnished guests with clean linens and supplied rooms with toiletries as needed or requested.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Swept and vacuumed floors, hallways and stairwells.
- Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
- Maintained a safe working environment through the prevention of accidents, the preservation of equipment, and adhere to OSHA standards of safe working practices.
- Notified building managers about needed repairs and replacement equipment immediately to reduce machinery downtime.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness.
- Vacuumed carpets, mopped floors and washed blinds, using company-approved cleaning products.
- Gathered and emptied trash and recycling bins.
- Mixed water and detergents in containers to prepare chemical cleaning solutions, adhering to all safety measures to avoid accidents and exposure to poisonous gases.
- Wiped down various surfaces, including tile and mirrors, using approved cleaning products to prevent growth of bacteria and viruses.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team efficiency.
- Cleaned, restocked and prepared exam rooms and medical equipment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Scheduled appointments for patients via phone and in person.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Collected forms, copied insurance cards and personal identification to coordinate patient information for billing and insurance processing.
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Resume Overview
School Attended
- Mandl Allied School of Health
- A. Philip Randolph Campus High School
Job Titles Held:
- Housekeeping/Maid
- Custodial Worker
- Certified Medical Assistant
Degrees
- Medical Assistant : Hematology And Anatomy And Physiology 09/1995
High School Diploma 06/1983
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