Housekeeping resume example with 1+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Work History
03/2019 to 06/2019Housekeeping Swagelok | Corinth, NY,
Kept building entryway glass clean and polished for professional presentation.
Verified that all storage areas and carts were clean and organized.
Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
Disposed of trash and recyclables each day to avoid waste buildup.
Removed waste paper and other trash from premises to designated area.
Operated [Type] equipment and used chemicals by following all safety protocols and procedures to avoid burns, injuries and [Type] accidents.
Cleaned walls, windows, shades and curtains.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
Returned emptied garbage receptacles to proper locations.
Emptied over [Number] wastebaskets per shift to transport waste to proper disposal areas.
Used [Type] and [Type] chemicals to disinfect floors, counters and furniture.
Adhered to professional house cleaning checklist.
Established and maintained clean and comfortable environments in [Type] buildings by vacuuming, cleaning windows and dusting.
Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
Restocked room supplies such as facial tissues for personal touch with every job.
Cleaned over [Number] locations every [Timeframe] with consistently high customer satisfaction ratings.
Swept and washed all hard surface floors.
Operated power equipment tools such as backpack vacuums for up to [Number] hours per shift.
09/2014 to 04/2015Sales AssociateMhc Equity Lifestyle Properties | Hickory, NC,
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Maintained organized, presentable merchandise to drive continuous sales.
Boosted sales by conferring with customers to evaluate [Product or Service] requirements and recommend best-fit company offerings.
Educated customers on promotions to enhance sales.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
Processed product returns and assisted customers with other selections.
Completed orders through [Type] system and organized product deliveries to meet customer timetables.
Prepared cash deposits up to $[Amount] with zero discrepancies.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Prepared merchandise for sales floor by pricing or tagging.
10/2014 to 02/2015CashierJc Penney | Harker Heights, TX,
Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning barcodes.
Counted cash in register drawer at beginning and end of shift.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Educated customers on promotions to enhance sales.
Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
Served needs of more than [Number] customers in busy [Type] environment.
Efficiently processed new orders, completing [Number]+ daily transactions with remarkable accuracy.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Assisted customers with special services, account updates and promotional options.
Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Assisted customers by answering questions and fulfilling requests.
Worked closely with [Job title] to solve problems and handle customer concerns.
04/2016 to 07/2016Customer Service ManagerHca | City, State,
Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
Devised and published metrics to measure organization's success in delivering world class customer service.
Assessed call center trends to identify improvement opportunities and devise forward-thinking approaches to better align processes with intended results.
Exceeded team goals and collaborated with staff members
to implement customer service initiatives.
Exceeded team goals and collaborated with staff members
to implement customer service initiatives.
Exceeded team goals and collaborated with staff members
to implement customer service initiatives.
Exceeded team goals and collaborated with staff members
to implement customer service initiatives.
Exceeded team goals and collaborated with staff members
to implement customer service initiatives.
Built partnerships with diverse internal teams and sales, finance and operations departments to streamline processes.
Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.
Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Drove [Number]% increase in customer traffic and [Number]% increase in [Type] sales.
Oversaw team of [Number] customer service professional assisting [Type] customers.
Compiled customer feedback and recommended service delivery improvements to management.
Improved customer service initiatives by streamlining sales and order management processes.
Conferred with customers about concerns with products or services to resolve problems and drive sales.
Increased customer retention by developing and offering unique discount options while driving interest in new product lines.
Capitalized on multiple upsell opportunities with new and potential customers, resulting in [Number]% increase in revenues.
Collaborated with [Job title] to improve customer service processes and support structures company-wide.
Collected customer feedback and made process changes to exceed customer satisfaction goals [Number]%.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Followed through with client requests to resolve problems.
Education
Expected in 05/1991High School Diploma | Jacob Joshua McClain High School , Lexington , MSGPA:
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