Housekeeper Sub Contractor resume example with 11+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Administrative support professional experienced working in a fast paced environment demanding organizational, technical, and interpersonal skills.Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail oriented and resourceful in completing projects; able to multi task effectively.
Highlights
Data Entry
Multi Task Management
Power and hand tool operation
Organized and detail oriented
MS Office proficient
Cost control
Superb management skills
Strong organizational skills
Active listening skills
Energetic work attitude
Inventory control familiarity
Customer service expert
Invoice processing
Opening/closing procedures
Education
South UniversitySavannah, GAExpected in 5 2016 ā āBachelor of Science degree:Legal Studies and Construction Business Management - GPA:
Emphasis in Legal Studies and Construction Business Management
Continuing Education in Legal Studies and Construction Business Management
Coursework in English, Communications and Writing
Coursework in Law and Political Science
3.9% GPA
Coursework in Business Administration and Finance
, Expected in ā āBachelor of Science: - GPA:
Accomplishments
Administration
Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
Multitasking
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Administration
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Administration
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Reporting
Maintained status reports to provide management with updated information for client projects.
Payroll Assistance
Assisted with payroll preparation and entered data into cumulative payroll document.
Experience
Veracity Research Co - Housekeeper Sub Contractor Boston, MA, 2014 - 10/2014
Hand dusted and wiped clean office furniture, fixtures and window sills.
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
Swept and damp-mopped private stairways and hallways.
Cleaned the exterior surfaces of lighting fixtures, including glass and plastic enclosures.
Dusted ceiling air conditioning diffusers and ventilation systems.
Emptied and cleaned all waste receptacles.
Cleaned and returned vacant rooms to occupant-ready status.
Stocked toilet tissue and paper towels, as well as other restroom supplies.
Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
Swept and vacuumed floors, hallways and stairwells.
Described use and operation of merchandise to customers.
Received and processed cash and credit payments for in-store purchases.
Exceeded targeted sales goals by 15+%.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Placed special merchandise orders for customers.
Created strategies to develop and expand existing customer sales, which resulted in a 30% increase in monthly sales.
Shared product knowledge with customers while making personal recommendations.
Demonstrated that customers come first by serving them with a sense of urgency.
Worked as a team member to provide the highest level of service to customers.
Maintained friendly and professional customer interactions.
Verified that all merchandising standards were maintained on a daily basis.
Managed team of 4 professionals.
Reduced and controlled expenses by facilitating and implementing better security procedures.
Served as mentor to junior team members.
Pizza Hut - Office Manager Hanover, PA, 10/2009 - 10/2011
Addressed customer inquiries and resolved complaints.
Design and implemented customer satisfaction metrics.
Opened new store websites and assisted in recruiting and training new staff.
Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Determined staff promotions and demotions, and terminated employees when necessary.
Fulfilled customer shipping needs using UPS and USPS methods.
Completed weekly schedules according to payroll policies.
Trained all new managers on store procedures and policies.
Maintained daily record of all transactions.
Wrote order supply requests to replenish merchandise.
Trained staff to deliver outstanding customer service.
Addressed and corrected sales staff communication issues in a tactful and effective manner.
Contributed to merchandising ideas at team sale meetings.
TRM Corp Of FL/CO - Office Manager City, STATE, 06/2007 - 10/2009
Qualified competitive subcontractor bids prior to execution of contracts.
Carefully coordinated plans and specs using marketing programming standards.
Facilitated processing of RFIās, submittals and samples among the general contractor, the owner and the ownerās consultants.
Managed the rights of way, easement and dedication processes.
Educated general contractor personnel on the quality standards throughout the construction process.
Educated general contractor personnel on the quality standards throughout the construction process.
Educated general contractor personnel on the quality standards throughout the construction process.
Managed a team of 29 onsite general contractors for 17 months.
Obtained notices of completion and compliance certifications from all of the construction administration consultants.
Reviewed and investigated Proposed Change Order Requests (PCOR).
Stayed consistent with project schedules and plans for all FFE installations.
Trained the community service manager on turnover procedures, quality standards and project-specific systems orientation.Acted as the liaison between landscape architects and the general contractors.
Submitted all project closeout documents in accordance with the contract.
Assigned projects and tasks to employees based on their competencies and specialties.
Followed through with competent execution of project plans by providing proper tools and equipment to all construction personnel.
Performed construction site pre-inspections and coordinated post-construction audits.
Accurately provided status information on project progress to the project management.
Efficiently recorded and rejected incorrect deliveries of material to site.
Monitored the safety of all construction activities, making on-site personnel safety the top priority.
Proficiently used the Incident and Issues Tracking (IIT) system to document all onsite issues.
Acted as the liaison with company safety representatives to promote awareness and understanding of safety protocols.
Coordinated training for the construction teams on site-specific requirements, techniques and procedures.
Led the planning, budgeting and direction of all construction projects.
Assisted the project manager with bidding new jobs and projects.
Properly maintained all onsite equipment and vehicles.
Conoco Phillips - Assistant Manager City, STATE, 2005 - 05/2007
Managed 8+ employees through great interpersonal skills, excellent problem solving skills and effective communication.
Performed merit and performance reviews, Interviews, Hiring and training.
Proficiently managed Data Entry, payment processing, cash handling, deposits, bank and credit card reconciliations.
American Gypsum Products - Knife Operator City, STATE, 04/2003 - 03/2005
Utilized problem solving skills to successfully maintain Quality Control.
Successfully learned and trained others on new software and equipment.
Willingly worked as many hours as employer needed, often 70+ hours per week in peak season.
Accurately collected, input and documented samples into computer system using private software programs.
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