housekeeper resume example with 12 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

  • Quality Control Guidelines
  • Exceptional Time Management
  • Cleaning techniques
  • Housekeeping
Work History
Housekeeper, 10/2020 to Current
Stanford Hotel GroupPhoenix, AZ,
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Dusted picture frames and wall hangings with cloth.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Documented and reported necessary facility and building repairs observed.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Responded to requests from patrons for linens and toiletries.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

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  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Verified cleanliness and organization of storage areas and carts.
Hairstylist, 02/2010 to Current
Evangelical Lutheran Good Samaritan SocietyCrossville, TN,
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Permed, relaxed and bleached hair for customers daily.
  • Educated customers on products to maximize benefits.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Escorted guests to and from treatment rooms for specialty salon services.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Processed payments, entering sales in register for prompt customer service.
  • Distributed business cards outside of salon to generate new business.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Completed in-home services for elderly clients unable to travel to salon.
  • Resolved guest complaints about service or style.
  • Determined appropriate hair treatments based on conditions and textures.
  • Organized sales area and work station to showcase products and boost sales.
  • Counted and documented opening and closing cash amounts daily.

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  • Completed safety training and certifications to minimize risk of infection or injury to customers.
Unarmed Security Officer, 09/2013 to 02/2018
Clarion SecurityWest Memphis, AR,
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Directed guests around building and answered accessibility questions.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Patrolled commercial property and associated parking garage.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Activated security alarm system to alert emergency responders of dangerous or life threatening incidents.

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  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Diploma: General Studies, Expected in 05/2004
Woodlawn High School - Birmingham Alabama,
Certificate: Cosmetology, Expected in 05/2008
T.A. Lawson State Community College - Birmingham, AL

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Resume Overview

School Attended

  • Woodlawn High School
  • T.A. Lawson State Community College

Job Titles Held:

  • Housekeeper
  • Hairstylist
  • Unarmed Security Officer


  • Diploma
  • Certificate

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