Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Dependable housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Speedy preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
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- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
- Verified cleanliness and organization of storage areas and carts.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Categorized laundry received by clients based on fabric type.
- Operated power equipment tools such as backpack vacuums and floor sweepers.
- Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
- Attended to locker area by laundering dirty towels and clearing away stray slippers.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Trained new employees on all departmental procedures and provided assistance in finding cleaning supplies.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Dusted picture frames and wall hangings with cloth.
- Responded to requests from patrons for linens and toiletries.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Documented and reported all necessary facility and building repairs observed.
- Kept building entryway glass clean and polished for professional presentation.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 20-50 pounds.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Checked packages and merchandise for damage and notified vendors.
- Wrapped pallets in shrink wrap prior to loading.
- Pick and pack
- Collaborated with caterers and other hospitality vendors to provide first-rate products and services to all employees and guests.
- Provided courteous and knowledgeable front desk and reception duties, cultivating positive customer relations.
- Identified and resolved customer complaints concerning food or lodging.
- Created healthy nutritious menus to serve at important functions.
- Greeted and assisted many guests every day and gathered information about each reservation.
- Monitored day-to-day activities of Steak n Shake company and employees, noting areas needing improvement and implementing plans for rectification.
- Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs and language labs.
- Trained and mentored many new personnel hired to fulfill various roles.
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Resume Overview
School Attended
- The Crossing Education Center
Job Titles Held:
- Housekeeper
- Warehouse Worker
- Hospitality Assistant
- Fast Food Crew Trainer
Degrees
- High School Diploma
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