Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
My name is Jessica Claire,
I have full availability
Own transportation
Flexibility
I can provide
Great service
Fast service
Friendly service
Skills
Quick learner, friendly, willing to work , Willing to learn, 5 years experience in serving the Apopka area. Opened and closed restaurants.
Work History
06/2019 to 08/2020HousekeeperUniversal Health Services | Newark, DE,
Verified cleanliness and organization of storage areas and carts.
Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
Removed waste paper and other trash from premises to designated area.
Kept building entryway glass clean and polished for professional presentation.
Disposed of trash and recyclables each day to avoid waste buildup.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Attended to locker area by laundering dirty towels and clearing away stray slippers.
Adhered to professional house cleaning checklist.
Cleaned and stocked Number rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Examined 80 rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
Slid beds, sofas and hotel furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Dusted picture frames and wall hangings with cloth.
Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Coordinated hotel-wide laundry workflow to fulfill hotel guest laundry requests in under 6 hours.
Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
Changed bed linens and collected soiled linens for cleaning.
Returned emptied garbage receptacles to proper locations.
Documented and reported all necessary facility and building repairs observed.
07/2016 to 08/2018ServerCinemark | Huntsville, AL,
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Prepared beverages and filled food orders for customers.
Bussed and reset 50 tables per shift, working efficiently to keep dining room and work areas clean.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Served needs of more than 100 customers in busy breakfast environment
Greeted and maintained relatioships with regular customers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
06/2016 to 07/2018Server Trainer99 Restaurants | Tilton, NH,
Limited portion sizes and used garnishes to control food costs.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Provided continuous evaluation and feedback to server employees.
Taught servers to memorize menu ingredients and provide information on preparation methods.
Trained new team members on restaurant procedures, menu items and performance strategies.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Education
Expected in Highschool Diploma | Apopka High School, Apopka, FL, GPA:
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